2X10 Weekend Call Center Representative (Part-Time)
MCI
Job Opportunity
MCI is a leading Business Process Outsourcing (BPO) company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.
We are seeking an entry-level and experienced weekend call center representatives to support the sales process and improve customer service. Learn the latest customer service and selling techniques while raising customer satisfaction with new products and services. You will professionally represent some of the world's largest, most recognizable brands. Candidates should have excellent communication skills, willing to learn on the job, and be highly reliable. Join our rapidly expanding team and start a career while growing your skill sets.
To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.
Position Responsibilities
This position supports customer service, technical support, and customer sales interactions. This role requires you to interact with hundreds of customers across the country each week to resolve support issues, sell new products and services, and ensure a best-in-class customer experience. In addition to being the best in the business when it comes to customer interactions, you will need to be confident, fully engaged, a team player, and dedicated to bringing a positive and enthusiastic outlook to work each day.
Key Responsibilities:
- Listen to customers, understand their needs, and resolve customer issues
- Utilize systems and technology to complete account management tasks
- Recognize sales opportunities and apply sales skills to upgrade
- Explain and position the products and processes with customers
- Appropriately escalate customer dissatisfaction with the appropriate staff
- Ensure first-call resolution through problem-solving and effective call handling
Candidate Qualifications
We provide all new employees with world-class training, so positive, driven, and confident applicants are encouraged to apply. This position relies on building relationships and turning the knowledge you gain in training into customer wins. Ideal candidates for this position are highly motivated, energetic, and dedicated.
Qualifications:
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent organizational, written, and oral communication skills
- The ability to type swiftly and accurately (20+ words a minute)
- Basic knowledge of Microsoft Office Suite (Excel, PowerPoint, Word, Outlook)
- Basic understanding of the Windows operating system
- Highly reliable with the ability to maintain regular attendance and punctuality
- The ability to evaluate, troubleshoot, and follow up on customer issues
- An aptitude for conflict resolution, problem-solving, and negotiation
- Must be customer service oriented (empathetic, responsive, patient, and conscientious)
- Ability to multi-task, stay focused, and self-manage
- Strong team orientation and customer focus
- The ability to thrive in a fast-paced environment where change and ambiguity are prevalent
- Excellent interpersonal skills and the ability to build relationships with your team and customers
Preferred (Not Required):
- One (1) year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support in a contact center environment
- State or Federal work experience
Conditions of Employment
All MCI Locations:
- Must be authorized to work in the country where the job is based.
Subject to the program and location of the position:
- Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
- Must be willing to submit to drug screening. Job offers are contingent on drug screening results.
Compensation Details
At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.
What You Can Expect from MCI:
- Paid Time Off: Earn PTO and paid holidays to take the time you need.
- Incentives & Rewards: Participate in daily, weekly, and monthly contests that include cash bonuses and prizes ranging from electronics to dream vacationsand sometimes even cars!
- Health Benefits: Full-time employees are eligible for comprehensive medical, dental, and vision coverage after 90 days of employment, and all employees have access to MEC medical plans after just 30 days. Benefit options vary by location.
- Retirement Savings: Secure your future with retirement savings programs, where available.
- Disability Insurance: Short- and long-term disability coverage is available to help protect you during unexpected challenges.
- Life Insurance: Access life insurance options to safeguard your loved ones.
- Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
- Paid Training: Learn new skills while earning a paycheck.
- Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
- Casual Dress Code: Be comfortable while you work.
Compensation & Benefits that Fit Your Life
MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.
If you're ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!
Physical Requirements
This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.
Reasonable Accommodation
Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.
Diversity and Equality
At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.
MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.
MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.
About MCI (Parent Company)
MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and
$17 per hour
...shift differentials up to $1.00 per hour based on shift Full-time and Part-time hours available - must have Saturday and Sunday... ...at least 21 years of age, have previous bartending experience, weekend and evening availability and be able to pass a criminal background...Part timeWeekend workHourly payFull timeShift workAfternoon shift$16 per hour
...business of our company. Pay rate: $16.00/hr. Weekly hours: Part-time, 16 hours a week. Schedule: Saturday and Sunday, 4:30 PM -... .... Works a flexible work schedule which includes nights, weekends, and holidays. Ensures that cleaning carts are not be...Part timeWeekend work16 hoursFlexible hoursShift workNight shift- ...a trusted partner in the industry. We're looking for enthusiastic and dependable individuals to join our team as Part-Time Call Center Representatives. In this role, you'll support a variety of inbound and outbound customer service and sales projects for a diverse range...Part timeFull timeTemporary workCasual workWork at officeLocal areaFlexible hours
- ...check the drivers' in and out time and transfer these records into... ...may have to work on weekends and holidays. Dispatchers... ...dispatchers receive a large number of calls and problems at the same time,... ...Salary: 60K-70K Full-Time/Part-Time Full-Time Shift...Part timeWeekend workFull timeShift workNight shift
- ...becoming a Shopper with DoorDash puts you in control of your time and earnings. Being a Shopper with DoorDash gives you... ...is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver...Part timeWeekend workExtra incomeTemporary workSeasonal workFlexible hours
- ...diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set... ...is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with...Part timeWeekend workExtra incomeTemporary workSeasonal workFlexible hours
- ...diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set... ...is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with...Part timeWeekend workExtra incomeTemporary workSeasonal workFlexible hours
- ...diverse earning opportunities so you can maximize your time. Total flexibility: Dash when it works for you. Set... ...is a great earnings opportunity for anyone looking for part-time, seasonal, flexible, weekend, after-school, temporary, steady delivery gig. Deliver with...Part timeWeekend workExtra incomeTemporary workSeasonal workFlexible hours
- ...REGISTERED NURSE *PART TIME 7A TO 7P EVERY OTHER WEEKEND* Join the PruittHealth family, where the health and safety of our workforce is our top priority! We're not only committed to your career, we're committed to the health and safety of all our nurses. Now is...Part timeWeekend workRelocation
- ...able to stand for long hours. Training is provided, making it perfect for entry-level applicants. The position is permanent part-time, primarily offering weekend shifts of approximately six hours, providing a great opportunity for supplemental income. #J-18808-Ljbffr...Part timeWeekend workExtra incomePermanent employmentShift work
$120k - $130k
...customer service to all our patients. We are looking for a Full Time or Part-Time Nurse Practitioner or Physician Assistant that can assist... ...schedule! We are open: Mon - Thurs: 8am - 5pm No Nights or Weekends! New Grads are encouraged, We will train you. Benefits: Medical...Part timeWeekend workFull timePrivate practiceWork at officeFlexible hours- ...-Owned Practice No Non-Compete Agreements Flexible Full-Time & Part-Time Schedules Unrushed Appointments Supportive & Collaborative... ...Ability to Work Independently in a Mobile Environment Weekend Availability (Rotational) Ability to Lift up to 50 lbs...Part timeWeekend workFull timeTemporary workPrivate practiceFlexible hours
- ...here! At Lucky Strike Entertainment, great times and exciting opportunities go hand in hand. Join us as a Bartender and become part of a vibrant atmosphere filled with dynamic... ...Night shift Weekly day range: ~ Weekend availability Work Location: One location...Part timeWeekend workLocal areaNight shiftAfternoon shift
$27.92 - $42.63 per hour
...that allows nurses to quickly and discreetly call for help when safety is a concern). Differentials for night/weekend shifts, higher education, certifications and various... ...charting system. Type of Opportunity Part time, FTE 0.45, Job Exempt: No, Work Shift: 12 Hour...Part timeWeekend workShift workNight shift$40 - $60 per hour
...Job Description Part Time Optometrist position in Savannah, GA. We are looking to bring on a Part Time Optometrist to join... ...Practice Hours are: Monday - Friday: 8am - 5pm Closed on the weekends! Our Compensation is: $40 - $60 per hour! Requirements...Part timeWeekend workHourly payPrivate practiceWork at officeMonday to Friday2 days per week$16 per hour
...Job Description $16.00 plus $1.00 weekend differential. Full and part time positions available. Are you seeking a stable position working with a friendly, professional group of co-workers? Then we want to hear from you. We have current openings, full, part time and...Part timeWeekend workFull timeRelief$40k
...veterinary role that honors your time, supports your well-being, and... ...fulfilling. You’ll be part of a community of more than 40... ...leaders, and our 24/7/365 Support Center. At Lap of Love, you don’t... ...Availability to work some weekends Able to lift up to 50 lbs unassisted...Part timeWeekend workFull timeTemporary workFlexible hours2 days per week- ...to taste all the new flavors! (Some call it research; we call it the funnest part of the job...)* It's a personally... ...Leader are generally offered as full time or part time restaurant job.Prior... ...Flexibility: able to work Days/Nights/Weekends/HolidaysJob opportunities as Team...Part timeWeekend workHourly payFull timeLocal areaFlexible hoursShift workNight shift
$90k
...veterinary role that honors your time, supports your well-being, and... ...fulfilling. You’ll be part of a community of more than 40... ...leaders, and our 24/7/365 Support Center. At Lap of Love, you don’t... ...Availability to work some weekends Able to lift up to 50 lbs unassisted...Part timeWeekend workFull timeTemporary workFlexible hours2 days per week$17 - $18 per hour
...holiday bonus. The Marshes of Skidaway Island is recruiting for a hospitality focused Receptionist to work every other weekend at our Health Center and Assisted Living building. This role is responsible for meeting and greeting residents, guests, prospective...Part timeWeekend workHourly payWork at office- ...Provide outstanding customer service. Greet customers in a timely manner as they approach your work area. Resolve customer issues... ...Conditions This position may require regular evening and weekend work and may include holidays as well. You may have to deal with...Part timeWeekend workAfternoon shift
$13 - $17 per hour
...Ft. Box Truck’s: New Equip. "Automatic Trans." State of the Art Tablets for Electronic Paperwork Flexible hours. Full, Part Time, Weekends only, or make your own schedule! REQUIREMENTS Able to move furniture and lift at least 75lbs Ability to climb stairs...Part timeWeekend workHourly payWeekly payFull timeFlexible hours$18 - $19.5 per hour
...people on earth. What's more, you are part of an extraordinary company - one... ...currently have openings for: -Part Time 7am-3pm, every other weekend -Part Time all shifts -PRN Here... ...planned and/or directed. Respond to call lights and emergencies in a timely...Part timeWeekend workHourly payReliefAll shiftsShift work- ...the overall success of our store. We are looking for both Full time and Part Time. Responsibilities: Ensure adequate inventory... ...learn all services provided at the store ~8 hour shifts ~ Weekend availability and open availability are a must ~ Must have computer...Part timeWeekend workFull timeShift work
$13 per hour
...The Full-Time / Part-Time Center Associate delivers World-Class Customer Service to all of our customers by facilitating Packaging & Shipping... ...Shifts: 01:00 pm to 07:00 pm (exact closing time may vary) Weekend Shifts: 08:30 pm to 03:30 pm (exact closing time may vary)...Part timeWeekend workHourly payFull timeTraineeshipWork at officeShift workRotating shiftWeekday work- ...Lucky Strike Entertainment, great times and exciting opportunities go... ...as a Bartender and become part of a vibrant atmosphere filled... ...Weekly day range: ~ Weekend availability Work Location... ...parks, and family entertainment centers. The company also owns the Professional...Part timeWeekend workLocal areaShift workNight shiftAfternoon shift
$17 - $19 per hour
...This role pays an hourly rate of $17.00-$19.00 Benefits for Part-Time roles: 401(k) Savings Plan, 401(k) matching. This position... ...certification. ~ Flexible work schedule. Must be able to work weekends as needed. ~ The employee is frequently required to lift...Part timeWeekend workHourly payFlexible hours- ...Lucky Strike Entertainment, great times and exciting opportunities go... ...as a Lane Server and become part of a vibrant atmosphere filled... ...of our entertainment centers. They interact with our guests... ...shift Weekly day range: ~ Weekend availability Work Location...Part timeWeekend workShift workNight shiftAfternoon shift
- ...pressure A collaborative, family-centered culture Your voice matters—... .... Flexibility & Balance Full-time and part-time opportunities Self-... ...license Availability to work some weekends as part of a rotating... ...administrative, scheduling, and on-call leadership support Growth opportunities...Part timeWeekend workFull timeTemporary workLocal area
- ...pace of the restaurant and team Requires some shifts on weekends and holidays Contribute to maintaining a safe and welcoming... ...every Guest, every day. Fast hiring process Flexible part-time or full-time schedule Growth opportunities Great...Part timeWeekend workFull timeCasual workImmediate startFlexible hoursShift work
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to 2X10 Weekend Call Center Representative (Part-Time). Be the first to apply!
- call agent Savannah, GA
- dental call center representative Savannah, GA
- pharmacy call center representative Savannah, GA
- healthcare call center representative Savannah, GA
- weekend warehouse work Savannah, GA
- weekend customer service Savannah, GA
- weekend marketing Savannah, GA
- weekend customer service position Savannah, GA
- weekend nurse Savannah, GA
- weekend uber driver Savannah, GA


