Crisis Intervention Specialist

Pay rate: $23/hour Position: Crisis Intervention Specialist Responsibilities Respond to and support adults, children, and families in mental health crises Engage, de‑escalate, assess needs, and develop collaborative action steps Provide direct service and intervention in person, by phone, or through electronic media Attend staff meetings as needed to ensure continuity of care, participate in other meetings, establish and maintain positive work relationships, and engage fully as a member of the team Proactively demonstrate constructive conflict resolution skills and employ helpful self‑care tools that recognize and safely attend to issues of secondary traumatization All work is performed with the goal and intention of maintaining a trauma‑informed, trauma‑sensitive, and recovery‑oriented framework Qualifications Passion for helping others Associate degree or higher Proficiency with technology Must be able to successfully pass a criminal background check Driver’s license and a vehicle No experience necessary – full training provided Associate’s Degree and two years of relevant experience required (behavioral health or human services setting, volunteer work, or internship) One year of relevant experience defined as the equivalent of 1,200 hours of work, volunteerism, or internship Associate’s or Bachelor’s degree in education, psychology, human development, social sciences, Health/Human Services, Social Work, or Law Enforcement preferred along with two to three years of relevant experience MHRT/CSP certification required or ability to obtain within 30 days of employment (on‑site training provided) Technical literacy: electronic documentation, solid oral and written communication skills, strong organizational skills, flexible schedule Demonstrated competence with critical thinking, ethical decision‑making, and problem‑solving Knowledge of DSM‑V desirable Ability to work across differing systems, within a team framework, encompassing diverse rules, policies, and cultural perspectives Belief that recovery is possible and commitment to client‑centered agency perspectives of recovery and treatment Demonstrated computer proficiency in Microsoft Office, e‑mail, and the internet Must not be on the state or federal suspension and disbarment list Location Portland, ME (Cumberland County) – in‑office and community work with some potential for remote work Schedule Full‑time, 40 hours/week. Some evenings and weekends required. Why Join Us Trauma‑informed and recovery‑oriented framework Supportive team environment Comprehensive training and ongoing support Direct impact on the community and individuals in crisis Benefits Generous paid time off accrual 9 paid holidays per calendar year and up to 3 floating holidays per calendar year Excellent medical benefits at very reasonable cost Dental and vision insurance options Agency‑paid basic life insurance and STD & LTD disability insurance 403(b) retirement with a generous agency match (all employees eligible) Tuition reimbursement offered once per year through an application process Opportunity Alliance is a qualified employer under the Public Service Loan Forgiveness (PSLF) program For more information about our benefits, visit Contact: View email address on click.appcast.io #J-18808-Ljbffr