Client Transporter (Part-Time)

Job Summary:Under close to general supervision, the Transporter provides safe and reliable transportation of consumers, staff, mail, materials, and equipment within assigned service areas. This position ensures the safe operation and maintenance of agency vehicles, supports program operations, assists with facility upkeep when required, and maintains accurate transportation records. The Transporter serves as a representative of the agency and promotes excellent customer service and safety standards during all transportation activities.Essential Functions:Operates agency vehicles to transport consumers, staff, mail, supplies, equipment, and materials.Ensures the safe transportation of passengers in accordance with agency policies and motor vehicle laws.Conducts pre-trip and post-trip vehicle inspections.Reports all accidents, incidents, mechanical failures, and vehicle safety concerns promptly.Performs and/or assists with routine preventive maintenance of agency vehicles.Maintains vehicle cleanliness and ensures vehicles remain in safe operating condition.May assist with general maintenance of office areas, grounds, and facilities.Coordinates and assigns available vehicles to agency employees as directed.Completes and submits required transportation logs, mileage reports, inspection reports, and related documentation.Maintains accurate records regarding transportation services and vehicle usage.Assists consumers entering and exiting vehicles when appropriate.Monitors passenger behavior and reports safety concerns or incidents.Provides courteous and professional customer service to consumers, staff, and community partners.Supports transportation scheduling and coordination activities as assigned.Ensures compliance with agency transportation policies and safety procedures.Performs related duties as assigned.Required Knowledge & Skills:Knowledge of agency confidentiality policies and HIPAA requirements.Knowledge of agency documentation and reporting requirements.Knowledge of applicable state, federal, and local transportation laws and regulations.Knowledge of agency programs and service areas.Knowledge of agency safety policies and procedures.Knowledge of available community resources and transportation routes.Ability to observe and monitor participant behavior.Ability to develop positive relationships with consumers and community partners.Ability to prepare transportation and operational reports.Ability to serve as a liaison between consumers, staff, and community resources.Ability to communicate effectively both verbally and in writing.Ability to safely operate agency vehicles while adhering to all traffic laws and agency procedures.Ability to perform routine housekeeping and vehicle maintenance duties.Ability to identify and report facility, vehicle, and equipment concerns.Ability to identify disruptive, unsafe, or unusual behavior and respond appropriately.Ability to recognize accomplishments and support positive consumer engagement.Ability to maintain professionalism and confidentiality.Ability to work independently and manage multiple responsibilities.Primary Responsibilities, but not limited to:Provides safe transportation services for consumers, staff, and materials.Conducts vehicle inspections and monitors vehicle conditions.Completes required transportation documentation and records.Supports vehicle assignments and transportation scheduling activities.Assists with facility and vehicle maintenance functions.Maintains compliance with transportation safety requirements.Provides excellent customer service to consumers and stakeholders.Supports overall program operations as assigned.Competencies:CommunicationAccountability/ResponsibilityCooperation/TeamworkCreative ThinkingCustomer ServiceDependabilityFlexibilityInitiativeAnalytical ThinkingJob KnowledgeJudgmentProfessionalismQuality/Quantity of WorkRequired Education & Experience:High School Diploma or GED equivalent.Any combination of training and experience that demonstrates the knowledge, skills, and abilities required for the position.Valid Georgia Class C (Class I) driver's license.When operating vehicles 80 inches wide or wider and designed to carry more than ten (10) passengers, a valid Class B (Class III) driver's license is required.Acceptable driving record in accordance with agency requirements.Experience operating passenger vehicles, vans, or similar transportation equipment preferred.Upon appointment to the position, the employee assumes responsibility for meeting and maintaining all minimum qualification requirements, including applicable certifications, licenses, continuing education, competency validations, and mandatory annual or recurrent training. Failure to maintain such requirements may affect eligibility to perform assigned duties.Supervisory Responsibilities:None.Work Environment:This position requires driving agency vehicles to transport consumers, staff, mail, and materials throughout the service area. Duties are performed in vehicles, office environments, agency facilities, and community settings. Frequent travel between Gateway locations and throughout the community is required.Physical Demands:The physical demands described here are representative of those necessary to successfully perform the essential functions of this position.Frequently walks, sits, stands, and kneels.Occasionally climbs, balances, bends, and stoops.Frequently lifts and/or moves up to 15 pounds.Must be able to sit for extended periods while operating vehicles and working at a computer.Frequently utilizes fine hand-eye coordination, hearing, and visual acuity.Must be able to travel between Gateway sites and throughout the community.May be required to assist passengers entering and exiting vehicles.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Gateway CSB promotes a drug/alcohol-free work environment through mandatory pre-employment drug testing.Terms & Conditions:Reports to work when scheduled and begins and ends work as expected.Reports anticipated tardiness or absence to the supervisor.Observes policies regarding meal and break periods.Uses work time appropriately and efficiently.Requests and utilizes leave appropriately.Maintains a professional appearance in accordance with site dress code requirements.Observes health, safety, and sanitation policies.Performs work according to all applicable rules, regulations, policies, and guidelines.Ensures licensure and certification are current and active without suspension or revocation throughout employment.Ensures compliance with required training, including new employee orientation.Does not engage in activities other than official business during work hours.Does not report to work under the influence of alcohol or drugs.Adheres to Gateway’s Standards of Conduct 3.13 and Employee Ethics 3.23.May be required to remain at or return to work during agency incidents or emergencies and may work non-traditional schedules as necessary to support agency operations.Other Duties: Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee in this job. Duties, responsibilities and activities may change at any time with or without notice. #J-18808-Ljbffr