Overnight Guest Experience Expert
Marriott International
Job Description
POSITION SUMMARY
Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services that guide guests through their entire stay. They are empowered to move about their space and do what needs to be done. Whether processing operational needs, addressing guest requests, completing reports, or sharing the highlights of the local area, the Guest Experience Expert makes transactions feel like part of the experience.
No matter what position you are in, there are a few things that are critical to success creating a safe work place, following company policies and procedures, maintaining confidentiality, protecting company assets, upholding quality standards, and ensuring your uniform, personal appearance, and communications are professional. Guest Experience Experts will be on their feet and moving around (stand, sit, or walk for an extended time) and taking a hands-on approach to work (move, lift, carry, push, pull, and place objects weighing less than or equal to 10 pounds without assistance). Doing all these things well (and other reasonable job duties as requested) is critical for Guest Experience Experts to get it right for our guests and our business each and every time.
PREFERRED QUALIFICATIONS
Education: High school diploma or G.E.D. equivalent.
Related Work Experience: No related work experience.
Supervisory Experience: No supervisory experience.
License or Certification: None
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
About the Team
Combining timeless glamour with a vanguard spirit, St. Regis Hotels & Resorts is committed to delivering exquisite experiences at more than 50 luxury hotels and resorts in the best addresses around the world. Beginning with the debut of The St. Regis hotel in New York by John Jacob Astor IV at the dawn of the twentieth century, the brand has remained committed to an uncompromising level of bespoke and anticipatory service for all of its guests, delivered flawlessly by a team of gracious hosts that combine classic sophistication and modern sensibility, as well as our signature Butler Service. We invite you to explore careers at St. Regis. In joining St. Regis, you join a portfolio of brands with Marriott International. Be where you can do your best work, begin your purpose, belong to an amazing global team, and become the best version of you.
Job Info
- Job Identification 26080935
- Job Category Rooms & Guest Services Operations
- Posting Date 07/02/2026, 02:43 PM
- Job Schedule Full time
- Locations 9703 Collins Ave, Bal Harbour, FL, 33154, US
- Bonus Eligible? N
- Stock Package? N
- Additional Information Overnight Shift Preferred
- ...Guest Experience Expert POSITION SUMMARY Our jobs aren't just about giving guests a smooth check-in and check-out. Instead, we want to build and experience that is memorable and unique. Our Guest Experience Experts take the initiative to deliver a wide range of services...SuggestedWork experience placementLocal areaWorldwide
- ...Hotels & Resorts in Miami Beach is seeking a Night Auditor to ensure smooth overnight operations from 11 PM to 7 AM. This role is crucial for providing a welcoming and effortless experience for guests. The ideal candidate is detail-oriented, flexible, and has at least one...Night shiftFlexible hours
SH Hotels & Resorts
Miami Beach, FL13 hours ago - ...Beach. This position is integral to ensuring smooth overnight operations and providing exceptional service to our guests. The ideal candidate is detail-oriented, has a passion for hospitality, and possesses experience in guest services. Join us to contribute to an inspiring...Night shift
- ...Auditor to ensure smooth operations during the overnight shift. Responsibilities include maintaining financial records, managing guest requests, and adhering to safety standards... ...should have at least 1 year of hotel experience, strong communication skills, and the ability...Night shift
- ...Night Auditor to ensure the smooth operation of the overnight front office from 11 pm to 7 am. The ideal candidate is passionate about hotel operations and guest service, with a minimum of 1 year of related experience. As a Night Auditor, you will provide impeccable service...Night shiftFlexible hours
- ...location in Miami, Florida. This position involves coaching and training employees, managing store operations, and ensuring a great guest experience. Responsibilities include recruiting staff, maintaining inventory, and promoting the 7-Eleven brand within the community....Night shift
- ...conducting on-site evaluations and delivering insights to enhance guest experiences and uphold food safety standards. The ideal candidate will... ...’s license is required, and candidates should be ready for up to 75% overnight travel. #J-18808-Ljbffr Dormont Manufacturing CoNight shift
- ...Hotel in Miami Beach, FL, is seeking a full-time team member with excellent guest service and communication skills. Applicants should have a High School diploma and at least two years of experience in a large convention hotel environment. The role requires driving a...Night shiftFull timeFlexible hours
- ...7FB8DE4CFFC2241DCE654349B4 [Front Desk Agent / Concierge] As a Guest Services Associate at Marriott Hotels, you'll: Assist guests with... ...-in; Promote hotel amenities and services to enhance guest experience; Collaborate with other team members to create a positive and welcoming...Immediate start
Marriott
Miami, FL3 days ago $14.75 - $16.76 per hour
Join to apply for the Guest Experience Lead role at McDonald's 2 days ago Be among the first 25... ...restaurant environment Be in the know: Offer expert insight into promotions and benefits of... ...Management Manager, Customer Service (Overnight Shift) Fort Lauderdale, FL $62,000.00-$...Night shiftHourly payFull timeFlexible hoursShift work$18 per hour
...seeking a Night Auditor for the Pullman Miami Airport. This key role focuses on providing exceptional customer service to guests during overnight hours, typically from 11pm to 7am. Responsibilities include checking guests in, resolving issues, and maintaining records....Night shiftHourly payShift workBENCHMARK
Doral, FL5 days ago- ...Guest Arrival Expert First impressions are everything. When guests arrive at our hotels, we want that impression to be memorable. The same... ...there for them throughout their stay. We want to build an experience that is memorable and unique from start to finish. Our...Full timeWork experience placementLocal areaWorldwide
- ...Auditor to provide exceptional customer service at our Miami location. The ideal candidate will welcome guests, manage check-ins and check-outs, and ensure a positive experience. Responsibilities include handling inquiries, maintaining hotel information, and promoting our...Night shift
- ...Miami, Florida. The ideal candidate will bring excellent customer service to create memorable first impressions for guests during the critical overnight hours. In this role, you will check in guests, ensure their needs are met, and resolve issues to enhance guest satisfaction...Night shiftShift work
- ...Lauderdale, FL. Responsibilities include maintaining cleanliness of guest rooms and public areas, liaising with guests, and evaluating room cleanliness. Candidates should have supervisory experience in housekeeping and a background in customer service. This full-time...Night shiftFull timeDay shift
- Kasa Living seeks a Hospitality Associate to lead guest experience at our Miami location. This role involves overseeing operations, ensuring exceptional service, and fostering a high-performance team culture. The ideal candidate excels in communication and is tech-savvy...Night shiftFlexible hours
- ...Guest Experience Associate The Guest Experience Team operates the amusements and attractions, assists with crowd management, supports the galleries, and provides enthusiastic customer service across the entire Museum. Teamwork is a staple throughout our entire operation...Night shiftWork at officeWeekend work
- ...Guest Experience Supervisor Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling...Night shiftLocal areaImmediate startFlexible hours
EAST, Miami
Miami, FL5 days ago $48.7k - $73k
...and actionable steps that mitigate brand risk and optimize guest experience. Ecolab is seeking a Brand Protection Advisor to join our team... ...within a commutable distance of Miami, FL Percent of overnight travel required: 75% Position requires the ability to work...Night shiftHourly payMinimum wageVisa sponsorshipShift workAfternoon shift- ...Guest Experience Manager Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling...Night shiftLocal areaFlexible hours
EAST, Miami
Miami, FL5 days ago - ...Guest Experience Host Here at EAST Miami, we don't do ordinary things. We thrive on the different and the exciting, and yes perhaps a little quirky and without doubt, fun. With a dynamic culture and an open door for your feedback, you're not just filling a role...Night shiftFlexible hours
- ...prepare daily and monthly reports, and ensure guest satisfaction. Responsibilities include auditing... ...have a High School diploma or equivalent and experience in hospitality is preferred. This position includes late/overnight shifts and requires strong communication skills...Night shiftPart timeAfternoon shift
Highgate Hotels
Miami Beach, FL5 days ago - ...Guest Experience Representative The Miami HEAT and Kaseya Center are seeking enthusiastic, guest-focused individuals to deliver a best-in-class, hospitality-driven experience for every guest. As a Guest Experience Representative, you are a frontline ambassador responsible...Night shiftPart timeWork at officeLocal areaRelocationWeekend work
- ...Parking Solutions LLC is looking for a Supervisor in Miami, Florida. This role requires facilitating a positive environment and ensuring guest satisfaction through exceptional service. The Supervisor will oversee operations, ensure safety, and maintain professional standards...Night shift
- ...is seeking a Night Auditor to manage the overnight front office and accounting functions.... ...involves balancing room revenue, processing guest transactions, and providing exceptional... ...Candidates should have hotel accounting experience, attention to detail, and the ability to...Night shift
- ...Night Auditor to support front desk operations during overnight hours. This role involves financial auditing, assisting guests, and ensuring hotel security and safety. The ideal candidate should have front desk experience, strong attention to detail, and basic math skills....Night shift
- ...Staffing Professionals is seeking a Digital Marketing Campaign Manager in Miami, Florida. The ideal candidate will have extensive experience in digital marketing campaigns, particularly within Adobe platforms, and must excel in cross-functional roles. Responsibilities...
$16 per hour
...Night Auditor (Mission Control Crew) in Miami, FL. This overnight position involves supporting guests by managing financial reports, ensuring accuracy in... ...in Hospitality, at least 2 years of customer service experience in an upscale hotel, and the ability to perform under...Night shiftFull time- ...operations, ensuring smooth service and coordination for special event bookings. The role requires at least 3 years of supervisory experience in full-service dining, strong multitasking abilities, and operational fluency. Availability for nights, weekends, and holidays...Night shiftWeekend work
- ...and prepare management reports. This role requires solid guest service, effective communication, and the ability to... ...Candidates should have a High School diploma and guest service experience. Flexibility for late/overnight shifts is required. #J-18808-Ljbffr Highgate Hotels,...Night shiftAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Overnight Guest Experience Expert. Be the first to apply!
- fulfillment expert Miami, FL
- technology expert Miami, FL
- guest service support expert Miami, FL
- mechanic night shift Miami, FL
- night warehouse worker Miami, FL
- night shift supervisor Miami, FL
- assisted living night shift Miami, FL
- night sanitation Miami, FL
- overnight truck driver Miami, FL
- quality control 3rd shift Miami, FL