Manager, Quality & Patient Safety (Glendale)

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Oversees daily operations of quality, safety, and performance improvement programs. Supervises Patient Safety and Performance Improvement staff and supports initiatives to reduce preventable harm and improve patient outcomes. Works with network leadership to implement quality and safety priorities, collaborating with leaders, physicians, and staff to achieve organizational goals.

Job Requirements:

Education and Work Experience:

• Bachelor's degree in Health Care Administration, Nursing, Public Health, or related field or equivalent combination of education/related experience: Required
• Three years' of healthcare or related experience: Required
• Two years' in quality, patient safety, or performance improvement: Required
• Two years' leadership experience in acute care or other healthcare setting: Required
• Clinical background: Preferred

Licenses/Certifications:

• Certified Professional in Healthcare Quality (CPHQ) or Certified Professional in Patient Safety (CPPS) certification: Required within two years of hire
• Lean or Six Sigma certification: Preferred
• Certified Professional in Healthcare Quality (CPHQ) or CPPS or Lean or Six Sigma Green Belt (LGB): Required

Essential Functions:

• Oversees daily operations of quality, patient safety, and performance improvement programs. Supervises Quality/PI and patient safety staff, providing feedback and coaching. Ensures alignment of local activities with system priorities.
• Supports patient safety initiatives, including root cause analyses and corrective action follow-up. Oversees event reporting and learning systems, ensuring timely review and communication of findings. Promotes a culture of safety within assigned entity or service line. Assists regulatory team in maintaining continuous readiness for Joint Commission, CMS, CDPH, and other accreditation/regulatory surveys.
• Supports improvement projects to reduce harm, improve clinical outcomes, and enhance operational efficiency. Applies Lean and performance improvement methodologies; assist leaders and teams with PI tools. Monitors project outcomes and support sustainability of improvements.
• Provides guidance to staff on patient safety and quality improvement methods. Supports interdisciplinary collaboration to improve workflows and outcomes.
• Ensures timely collection, validation, and reporting of quality, safety, and regulatory metrics. Prepares and presents data to entity leaders and committees, highlighting improvement opportunities. Coordinates with system Quality and Patient Safety on benchmarking and reporting requirements.
• Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Adventist Health is a faith-based, nonprofit, integrated health system serving more than 100 communities on the West Coast and Hawaii with over 440 sites of care, including 27 acute care facilities. Founded on Adventist heritage and values, Adventist Health provides care in hospitals, clinics, home care, and hospice agencies in both rural and urban communities. Our compassionate and talented team of more than 38,000 includes employees, physicians, Medical Staff, and volunteers driven in pursuit of one mission: living God's love by inspiring health, wholeness and hope.