Vet Hospital Practice Manager

Job Description

Job Description

Key Responsibilities:

Administrative & Operational Oversight

• Manage day-to-day hospital operations, including staffing, scheduling, inventory, vendor management, and facility maintenance
• Develop and implement hospital policies and standard operating procedures (SOPs)
• Ensure compliance with all applicable California Veterinary Medical Board, Cal/OSHA, and labor law regulations
• Oversee inventory ordering and cost control measures
• Supervise facility cleanliness and equipment functionality

Financial Management

• Manage budgeting, payroll, and financial reporting
• Work with accountants and bookkeepers on monthly reconciliations and tax filings

Human Resources

• Oversee recruitment, onboarding, training, and performance management for all staff
• Maintain legally compliant employee records and ensure adherence to California labor law (meal breaks, rest periods, wage statements, etc.)
• Foster a positive and respectful workplace culture
• Conduct staff meetings and training initiatives

Client Service & Marketing

• Maintain excellent client service standards and resolve escalated client concerns
• Support community outreach, social media, and local marketing initiatives
• Build and maintain positive relationships with clients and the community

Minimum Requirements:

• 3+ years of experience in veterinary management, hospital administration, or multi-site practice coordination
• Strong leadership and team-building skills
• Working knowledge of California labor regulations and OSHA safety standards
• Proficiency in veterinary software, Idexx Ne,o and Microsoft Office
• Excellent written and verbal communication skills
• Ability to manage budgets, scheduling, and conflict resolution
• Strong organizational and multitasking abilities

Benefits:

• Competitive salary and performance bonuses
• Medical, dental, and vision insurance
• 401(k)
• Paid time off and sick leave
• Employee pet care discounts