Director, Product Management (Enterprise Connectivity)

Job Description

Job Description

About Workato

Workato is the leading Control and Execution Platform for Enterprise AI — the neutral platform enterprises trust to put AI to work across their business. Workato unifies data, applications, and processes into a single platform so AI can reliably orchestrate business processes in production at enterprise scale. Built on more than a decade of running mission-critical processes for over half the Fortune 500 — including Nasdaq, Amazon, Cisco, Vodafone, Atlassian, and Lucid Motors — Workato turns over 14,000 enterprise systems AI needs to act on into one governed execution layer. For more information, visit workato.com.

Ultimately, Workato believes in fostering a flexible, trust-oriented culture that empowers everyone to take full ownership of their roles . We are driven by innovation and looking for team players who want to actively build our company. 

But, we also believe in balancing productivity with self-care . That's why we offer all of our employees a vibrant and dynamic work environment along with a multitude of benefits they can enjoy inside and outside of their work lives. 

If this sounds right up your alley, please submit an application. We look forward to getting to know you!

Also, feel free to check out why:

• Business Insider named us an "enterprise startup to bet your career on"

• Forbes' Cloud 100 recognized us as one of the top 100 private cloud companies in the world

• Deloitte Tech Fast 500 ranked us as the 17th fastest growing tech company in the Bay Area, and 96th in North America

• Quartz ranked us the #1 best company for remote workers

The Director of Product Management, Enterprise Connectivity at Workato is a leadership role that combines deep tactical involvement with strategic ownership. This person owns the roadmap and vision for Workato's connectivity platform — spanning connectors to SaaS apps, cloud platforms, databases, and legacy and on-premises systems, as well as the platform extensions that expand their functional reach: Data Tables, Decision Models, EDI, RPA, and MFT — while staying closely engaged in execution, problem-solving, and process improvement alongside the team. Leading and developing a team of PMs is central to the role, providing the structure and direction that allows both the team and the product area to scale.

In this role, you will also be responsible to:

• Strategy & Vision

  • Define and own the vision and strategy for Workato's connectivity platform — with connectors at the core, and platform extensions (Data Tables, Decision Models, EDI, RPA, MFT) expanding their reach.

  • Monitor competitive dynamics and customer needs across the integration landscape, with a sharp focus on how AI capabilities are redefining connectivity platforms.

• Product Roadmap Development

  • Own the enterprise connectivity roadmap end-to-end, managing interdependencies across a tightly coupled product surface while balancing customer demand, competitive positioning, and long-term investment.

  • Maintain roadmap alignment with engineering, sales, and customer success to ensure consistent prioritization and successful delivery.

• Execution & Delivery

  • Take an active role in identifying and resolving execution bottlenecks — improving processes, clarifying ownership, and ensuring the team has what it needs to deliver.

  • Lead product launches end-to-end, from internal enablement through customer adoption, coordinating across functions to ensure consistent and well-executed rollouts.

• Team Leadership

  • Shape the team's portfolio structure and ownership model to ensure full coverage across a wide product surface, while continuously hiring, mentoring, and developing PM talent.

  • Actively drive the team's adoption of AI tools as part of day-to-day product development practice.

• Performance & Accountability

  • Define and monitor key performance indicators (KPIs) and metrics around connector adoption, usage, customer satisfaction, performance, and reliability.

  • Establish and maintain the team's operating rhythm — prioritization cycles, reviews, and progress reporting — ensuring consistent execution across a broad product scope.

• Customer & Market Engagement

  • Actively engage with enterprise customers, prospects, and partners to understand their integration use cases, needs, and expectations.

  • Represent enterprise connectivity capabilities and strategy in customer briefings, industry conferences, and analyst discussions.

• 12+ years of Product Management experience, with a focus on integration, connectors, APIs, or enterprise platforms.

• Minimum 3 years in a senior product leadership role (Group PM or Director), with experience managing teams of varying seniority — knowing when to provide close guidance and when to extend autonomy.

• Proven experience building and scaling connector or integration products at leading SaaS/cloud companies or integration providers (e.g., MuleSoft, Boomi, Informatica, Zapier, Fivetran, Salesforce, ServiceNow).

• Strong familiarity with cloud integration patterns, connector architectures, API standards (REST, SOAP, OData, GraphQL), and event-driven and messaging patterns (webhooks, event streaming, CDC).

• Deep knowledge of the SaaS/cloud ecosystem and common SaaS business applications (CRM, ERP, HR, ITSM).

• Familiarity with one or more platform extension domains — RPA, EDI, MFT, or similar — is a plus.

• Experience collaborating with engineering on complex technical decisions around platform architecture and system design.

• Track record of successful product launches, customer adoption, and measurable market impact.

• Practical experience building AI-powered product capabilities — including AI-assisted integrations, automated connector creation, and generative AI features.

• Focused on building the team's proficiency with AI tools and workflows as a standard part of day-to-day product development practice.

• Experienced working in fast-paced, high-growth environments — comfortable improving processes on the fly and driving clarity through ambiguity.

(REQ ID: 2863)