Practice Manager - Medical Spa

Practice Manager – Medical Spa Job Details Location: Scottsdale, AZ / Haus of Confidence Employment Type: Full-Time Salary: $70,000 - $90,000/year + performance-based bonus Experience Required: 2+ Years in Med Spa or Aesthetic Practice Management Reports to: Director of Operations / CEO / Ownership About Us We are a highly reputable medical aesthetics practice known for excellence in patient care, cutting-edge treatments, and a commitment to delivering results-driven experiences. As we continue to expand, we are looking for a seasoned Practice Manager to lead day-to-day operations within our thriving location. Position Overview The Practice Manager will oversee daily business operations, team performance, and client satisfaction in our high-volume practice. The ideal candidate has a strong leadership presence, a deep understanding of the aesthetics industry, and a proven track record of growing and managing successful teams and practices. This role will also be responsible for supporting and conducting consultations. Key Responsibilities Oversee and optimize daily operations within location Lead, train, and support front desk staff, providers, and support teams Ensure consistent, high-quality client experiences and satisfaction; ensure patient journey is positive and seamless Manage schedules, systems, inventory, and vendor relationships Conduct consultations as needed Meet and exceed all monthly service and retail goals; coach team to meet and exceed goals Must be able to multi-task with a smile Track individual and team sales performance and other KPIs Monitor and report KPIs and implement strategies to improve revenue, retention, and operational efficiency Ensure compliance with all state regulations and company protocols Support business development, marketing campaigns, and client outreach; build community partnerships Act as a liaison between ownership and staff Implement and improve systems, execute on ideas Conduct performance reviews Hire, onboard, and train staff; implement corrective actions or terminations as needed Drive sales across all categories (aesthetics, wellness, liposuction, memberships, retail, etc.) Qualifications Minimum of 2 years of management experience in a medical spa or aesthetic practice Strong leadership and team-building skills Proficient with technology - computers, software, EMR systems, scheduling, and CRM tools Excellent communication, organizational, critical thinking, and problem-solving abilities Strong business and sales acumen Deep knowledge of aesthetic treatments and services Support of marketing efforts Professional, polished, and patient-focused demeanor Bi-lingual (English & Spanish) STRONGLY PREFERRED What We Offer Competitive salary: $70,000-$90,000/year + bonus opportunities Potential for advancement with a growing brand Opportunity to manage a high-volume, fast-paced environment with professionalism and positivity Dynamic and collaborative team environment A forward-thinking, trendsetting practice that is open to great ideas to continuously improve on the strong foundation we’ve built #J-18808-Ljbffr Diamond Accelerator