Customer Service Representative

Synairgy Mechanical

Synairgy Mechanical is a leading provider of HVAC and IAQ; installation, servicing and maintaining our market (Maui County) area. We specialize in finding cost-effective solutions for our customers whether they are installing HVAC or other IAQ systems for the first time or expanding their existing systems.

Job Description

• Answer and direct phone calls in a polite and professional manner
• Greet and assist visitors in a welcoming manner
• Manage incoming and outgoing mail and packages
• Schedule appointments and maintain calendars
• Assist with administrative tasks such as data entry, filing, and document preparation
• Coordinate meetings and events as needed
• Maintain office supplies, uniforms and equipment
• Handle sensitive and confidential information with integrity
• Maintain administrative email
• Vendor applications, w-9's and state compliance forms, etc.

Qualifications

• High school diploma or equivalent; additional qualifications a plus
• Excellent proofreading, spelling, grammar, arithmetic and business writing skills.
• Ability to work under time and backlog pressure for extended periods of time.
• Ability to handle multiple tasks efficiently.
• Proven experience as a receptionist, administrative assistant, or similar role
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office Suite and other office software
• Strong organizational and multitasking abilities
• Attention to detail and accuracy
• Ability to work independently and as part of a team
• Experience and the physical ability to perform all modern business office clerical roles, including mail distribution.
• Proven ability to type 40 or more WPM on a word-processor.
• Demonstrate ability to quickly learn new software and technology, with proficiency in Microsoft Office, Adobe, and social media platforms.
• Excellent interpersonal and verbal communication skills, including advanced customer service skills on the phone and in person in order to project a professional and efficient image for Synairgy Mechanical.

Benefits

• Personal medical insurance after 30-days
• Dental insurance after 30-days
• Vision after 30 days
• 11 paid holidays after 90-days
• End of the year bonus
• 401k matching after 1-year

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, or disability status. Compensation: $20.00 - $24.00 per hour

Air Conditioning Contractors of America (ACCA)