Complaints Investigator - Banking & Customer Experience
Goldman Sachs Group, Inc.
Marcus by Goldman Sachs, the online banking arm of Goldman Sachs, seeks a Complaints Specialist in Richardson, TX (and Draper, UT) to investigate and resolve escalated US Deposits complaints. You will manage the complaint lifecycle, research root causes, collaborate with internal teams, and ensure timely updates while maintaining regulatory compliance. The role emphasizes strong analytical and communication skills, attention to detail, and the ability to handle multiple priorities in a #J-18808-Ljbffr Goldman Sachs Group, Inc.
- Prosperity Bank is seeking a Customer Service Center professional in Plano to deliver outstanding service, handle account inquiries, and guide customers through banking products. You will work closely with teammates to resolve issues, open and maintain accounts, and promote...SuggestedFlexible hours
- Marcus by Goldman Sachs, the online consumer banking arm of Goldman Sachs, is seeking a Complaints Specialist to investigate and resolve escalated US Deposits customer complaints. You will be the primary point of contact throughout the lifecycle, coordinating with internal...Suggested
- Marcus by Goldman Sachs is seeking a Complaints Specialist to investigate and resolve escalated US Deposits... .... The team focuses on customer experience, risk management, and process improvements... ...improvements within a fast-paced digital banking environment. #J-18808-Ljbffr...Suggested
- ...Customer Service Representative Supporting Commercial And Public... ...supports customer service for bank customers. This role... ...ensure a best-in-class customer experience. You will need to be confident... ...background and/or security investigation with a fingerprint. Job offers...SuggestedFull timeTemporary workCasual workWork at officeMonday to FridayFlexible hoursShift workWeekend work2 days per weekWeekday work
- ...Customer Service Representative Customer Service Representative... ...customer service for bank customers. This role requires... ...ensure a best-in-class customer experience. You will need to be confident... ...background and/or security investigation with a fingerprint. Job offers...SuggestedFull timeTemporary workCasual workWork at office
$15 per hour
...Your Opportunity: Customer Service Representative Speedy Cash Dallas, TX... ...payments) while providing exceptional in-store experiences. Many of our senior leaders... ...Family of Brands will never ask you for banking or other payment information at any point...Hourly payFull timeTemporary workCasual workWork at officeLocal area- ...of resolution and escalation for service issues, liaises with bank partners to manage issues Identify and address product/service... ...skills: Minimum 3 years of relevant industry and/or functional experience Understanding of core Treasury Services product sets Ability to...Flexible hours
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- ...level support to help deliver top-quality experience and service? Are you described as... ...0-year legacy of providing unparalleled banking services.Who you are:As an Employee Benefits... ...by asset size and is a leader in banking customer satisfaction. At Frost, it’s about being...Full time
- ...discussed at the time of offer.As a Know Your Customer Relationship Officer within the... ...consultative way, exhibit ownership of KYC/AML experience, and ensure high quality and timely... ...services, ideally in Corporate/Commercial Banking.Familiarity with risk factors affecting...WorldwideFlexible hours
- ...Investment Management, Inc. BOKF, NA operates banking divisions: Bank of Albuquerque; Bank of... ..., and supporting data.Education & Experience RequirementsThis level of knowledge is normally... ...written communication skills Excellent customer relations and sales skillsExcellent...
- ...with clients to set up new accounts, update changes to bank wiring and ACH information, make changes to... ...Qualifications Background in banking with 3-5 years' experience particularly in new accounts and customer service. Accurate and timely data entry skills are a...Local area
- .... Work with clients to set up new accounts, update changes to bank wiring and ACH information, make changes to authorized account... ...Graphics. Qualifications Backgroundinbanking with 3-5 years’ experience particularly innewaccountsandcustomerservice. Accurateandtimelydataentryskillsareamustandattentiontodetailiscritical...Full time
- ...Customer Service Representative Responsible for providing excellent... ...relationships in the Bank's Customer Service Center. Professionally... .... Has knowledge and experience with deposit and loan products... ...and Credit Cards. Handles complaints in a professional manner....Part timeWork at officeMonday to Friday
- ...26 (30+ days left to apply)job requisition id: R69250**Make banking a Fifth Third better** We connect great people to great opportunities... ...level agreements (SLAs), and delivery of a high-quality customer experience. The Manager is accountable for team performance,...Daily paid
- ...also serious about helping our customers during hard financial times.... ...inquires, fielding complaints, and guiding customers through... ...Office Prior customer service experience Outgoing, enthusiastic... ...environment Consumer Finance or Banking experience Regional is an...Work at office
- ...Regular Teller/Client Service Associate to provide timely, accurate transactions and superb service. You will educate clients on digital banking, though self-service tools, and support outbound outreach. You will build relationships, understand client needs, comply with...
- ...: B2C (Business-to-Consumer) billing experience High volume experience highly preferred... ...credit card information No aging - customers are expected to pay up-front Responsibilities... ..., IT Search Professionals, Finance/Banking, and Business Professionals. Company...Contract workInterim role
- ...everyday. The Accounts Receivable Coordinator is responsible for customer cash collections, invoicing query resolution, and accounts... ...delivering a high-quality, timely, and effective customer experience. This position reports to the Supervisor of Accounts Receivable...Full timeWork experience placementImmediate startRemote workWorldwideFlexible hoursShift work
- ...service and operational support to business customers by performing accurate product setups... ...via phone and email while adhering to bank policies, procedures, and regulatory requirements... .... Minimum of two years of banking experience required. Minimum of two years of...Work at officeRemote work
$49k - $53k
...technology that strengthens human connections and enhances the customer experience. As an employee, you’ll spend less time navigating systems... ...or higher, preferred Financial Services, Investments, Banking or Insurance work experience is desirable. Contact center experience...Work experience placementWork at officeWork from homeRelocation packageMonday to FridayShift work- ...SpecialistJoin a Team That Values Expertise, Collaboration, and Customer ServiceAre you an experienced Auto Liability Claims... ...portfolio of auto liability and property damage claims from initial investigation through final resolution. Key responsibilities include:Review...Work at officeFlexible hours
- ...edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since... ...SmithRx: ~2-3 years operational or customer service/support experience in the PBM or health care industries ~ Microsoft Office...Temporary workWork at officeFlexible hours
$16.25 - $22.75 per hour
...accessible financial services that meet our customers' growing needs. Join a leading... ...Finance in 2010 as a CSR, with no prior experience in finance. Little did I know that this... ...Financial Services, Lending, Retail, Office, Bank Teller, Sales, Collections EEO...Hourly payFull timeWork at officeLocal areaMonday to FridayWeekend workAfternoon shift$70.1k - $83.54k
...technology that strengthens human connections and enhances the customer experience. As an employee, you'll spend less time navigating systems... ...coverage, liability, and damages Conducting thorough investigations by gathering relevant information, interviewing involved...Work at officeWork from homeFlexible hours- ...Huntington Bank is hiring a Customer Experience Banker in Dallas, TX. This position offers a chance to empower customers in achieving financial goals by providing exceptional service and identifying customer needs. The ideal candidate will have a strong background in...Work at office
- ...Bank Customer Service Representative We are looking for customer service representatives... ...and ensure a best-in-class customer experience. You will need to be confident, fully... ...a level II background and/or security investigation with a fingerprint. Job offers are contingent...Full timeTemporary workPart timeCasual workWork at office
- ...P” comes first, because our customers are at the center of everything... ...many of our customers have banking relationships, we believe... ...transactions Resolving customer complaints or referring complaints to... ...Previous customer service experience in industries such as hospitality...Local areaFlexible hoursAfternoon shiftEarly shift
$13.1 - $17.25 per hour
...across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO... ...this role you will work directly with bank customers providing product and... ...a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent...Full timeContract workTemporary workPart timeCasual workWork at officeLocal areaRemote work
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