Loan Officer Trainee

Job Description

Job Description

Who We Are

At Newrez, we bring big thinkers and caring doers together to make home happen. We’re a team built on heart and hustle, united by a commitment to show up for our customers, our communities, and each other. We believe that when our people thrive, homeowners thrive -and that’s why we invest in your growth, wellbeing, and ability to make an impact.

Every day, we work to exceed the expectations of our residential mortgage borrowers and business partners through superior service, simple processes, and clear communication. We do this by empowering our employees, encouraging innovative solutions and recognizing great performance.

POSITION SUMMARY

Designed specifically for active military service members, Newrez’s DoD SkillBridge Fellowship enables transitioning service members to gain civilian work experience with a leading mortgage lender while learning how to transfer their skills to a corporate setting. You dedicated yourself to protecting our Country, begin your next mission with Newrez helping people achieve the American Dream of Homeownership.

A Junior Mortgage Consultant SkillBridge Fellow can expect to learn the tools needed to become a successful Mortgage Consultant. With the help of our dedicated instructors, study for the SAFE MLO Test, a standardized test required for licensure. After successfully passing the exam, our Sales Coaches will continue training on effectively converting in-house leads into borrowers, using our proprietary software, taking mortgage applications, and so much more!

After successful completion of our DoD SkillBridge Fellowship, candidate can expect to be a Mortgage Consultant with an organization that is nationally recognized as a top Military Friendly Company and Brand.

DUTIES AND RESPONSIBILITIES

• Engage with consumers, determine their needs, and offer the appropriate product.

• Take mortgage loan applications by phone and prepare effective loan proposals.

• Provide superior customer service.

• Meet monthly production goals.

• Stay informed of developing trends in the mortgage industry.

• Performs assigned duties, under direction of experienced personnel, to gain knowledge and experience required. These duties will involve Homeowner interface and decisioning in real world account management scenarios.

• Develops a detailed understanding of our customer base.

• Understands the competitive nature and marketplace of our business.

• Develops a detailed understanding of the strategies and tactics we use to market to customers.

• Receives training and performs duties in several functions in order to become familiar with line and staff functions, management viewpoints, company policies, and best practices.

• Observes experienced workers to acquire knowledge of methods, procedures, and standards required for performance of departmental duties.

• Will be required to attend company sponsored training classes and attain certain certifications.

• Performs related duties as assigned by management.

QUALIFICATIONS AND EDUCATION REQUIREMENTS

• Must be current active duty military service member.

• Received Unit Commander written authorization and approval to participate in DoD SkillBridge Program prior to start of program October 5, 2026.

• Approved to complete 90-day SkillBridge Fellowship in Coppell, TX.

• Sales experience preferred.

• Ability to pass a background check required for state licensing.

Skills, Abilities, and Knowledge

• Persuasive, selling communication skills.

• Connect quickly with people in an outgoing, friendly manner.

• Work independently with minimal supervision.

• Highly developed organizational and project/time-management skills with an ability to manage multiple priorities and meet multiple deadlines.

• Excel in a team-oriented, collaborative environment while contributing to the creation, design, and implementation of value-add business strategies that affect current operating practices and company policy.

• Be able to clearly articulate and present ideas and findings to a varied audience, including the operations staff and senior leadership.

• Excellent written and verbal communication skills.

• Proficiency in quantitative analysis.

• Ability to adapt.

• Willingness to learn.

• An entrepreneurial business mindset.

• Strong business communication skills with an ability to work well in a collaborative environment.

• Strong attention to detail and an ability to multi-task, respond well to pressure and deadlines, and work well individually and in a collaborative environment.

Additional Information:

While this description is intended to be an accurate reflection of the position’s requirements, it in no way implies/states that these are the only job responsibilities. Management reserves the right to modify, add or remove duties and request other duties, as necessary.

All employees are required to have smart phones that meet Company security standards with the ability to install apps such as Microsoft Authenticator. Employment will be contingent on this requirement.

Equal Employment Opportunity 

We're proud to be an equal opportunity employer- and celebrate our employees' differences, including race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, and Veteran status. Different makes us better.

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