Clinical Director

Family Service of Glencoe (FSG) is seeking a Clinical Director to provide senior clinical leadership for our mental health program. This role carries dual responsibility: providing strong, authoritative clinical supervision to a team of five clinical staff and interns and maintaining an active clinical caseload consistent with FSG's service model. The Clinical Director is a member of FSG's senior leadership team, reporting directly to the Executive Director, and is the definitive clinical resource for the organization.

Key Responsibilities

• Provide individual and group clinical supervision to all mental health staff, including licensed and pre-licensed therapists, the Crisis Specialist, and the Outreach & Intake Manager.
• Serve as the primary clinical resource for the team, available for case consultation and real-time support in complex or high-risk situations.
• Oversee day-to-day clinical operations, including caseload distribution, documentation standards, and the fee/sliding-scale process.
• Maintain an active caseload providing individual, couples, and family therapy using evidence-based clinical frameworks.
• Collaborate with the Outreach & Intake Manager on case assignment and oversee the clinical intake process.
• Supervise and provide coverage for crisis intervention services in partnership with Glencoe Public Safety and community partners.
• Develop clinical policy and procedure guidelines and lead FSG's quality assurance process, including chart reviews and outcomes measurement.
• Partner with the Executive Director on program development, community partnerships, and grant/report data needs.
• Recruit, hire, and onboard new clinical staff, and support performance reviews and professional development planning.
• Adhere to professional standards of practice regarding clinical care, documentation, and HIPAA.

Qualifications

Required:

• Master's degree or higher in Social Work, Clinical Mental Health Counseling, Marriage and Family Therapy, or a related field.
• Minimum of five years post-licensure clinical experience in an outpatient mental health setting.
• Minimum of two years of formal clinical supervisory experience with licensed and pre-licensed staff.
• Experience with evidence-based treatment modalities, including individual, couples/family therapy, and crisis intervention.
• Strong written and verbal communication skills, including public speaking.
• Proficiency with electronic health records (SimplePractice or comparable) and Office 365/Teams.
• Training in trauma-informed care, strengths-based supervision, or culturally responsive clinical practice.

Preferred:

• Familiarity with crisis intervention models and collaboration with law enforcement/public safety partners.
• Experience with clinical outcomes measurement and data-informed quality improvement.
• Knowledge of the Chicago North Shore community and established local referral relationships.

About Family Service of Glencoe

Family Service of Glencoe is a nonprofit human services organization that has served the Chicago North Shore community since 1914, providing mental health counseling, crisis intervention, healthy aging services, and community support programs. Glencoe is a village of more than 8,000 people on Chicago's North Shore, with offices near the Metra train station in the center of the village. FSG welcomes candidates of all backgrounds.