Network Administrator II

Network Engineer II Design, operate, and improve the hybrid network (on‑premise and cloud) spanning multiple sites and a cloud hub environment. Focus on reliable connectivity, secure remote access, SD‑WAN operations, proactive monitoring, and disciplined change management in a compliance‑driven environment (HIPAA, ITAR, CMMC‑aligned). Primary Duties & Responsibilities Monitor and ensure all network daily operations are maintained and documented, including performance, availability, utilization, throughput and latency. Support, configure, maintain and upgrade network devices, firewalls and servers. Install and integrate new network hardware and firmware, servers and applications; update firmware and maintain documented inventory. Support, configure, maintain and upgrade the Active Directory environment. Support M365, Azure and Office environments and deployments as tier II network system administration. Mentor junior IT and Network I staff as a senior administrator. Coach support staff and maintain runbooks and knowledge articles to improve first‑line resolution. Manage technical support for end users, applications, data systems and infrastructure, including off hours and on‑call schedule as tier II system administration. Support operational physical security and video systems; standardize deployments; perform audits and liaison with security vendors. Perform preventive maintenance such as patching, backup checks, failover testing, tunnel checks, capacity reviews, and hardware health checks. Support cloud network design and security, including hub‑and‑spoke layouts, routing, and securing inbound and outbound traffic. Maintain, configure and audit network multi‑function printers, print servers and networked print devices. Install, configure and maintain wireless infrastructure; perform audits and document services. Develop and update network mapping documentation across the LAN and WAN; confirm wireless coverage and performance through regular reviews. Ensure compliance with data privacy, security, and network operations regulations and industry standards. Support disaster recovery and backups for critical network and system services. Enforce change control and maintain accurate documentation for configurations, changes, incidents and resolutions. Provide senior escalation support for major outages, leading triage, recovery and root‑cause analysis. Stay updated on emerging networking technologies and industry trends to drive continuous improvement. Knowledge, Skills & Abilities Strong knowledge of IT infrastructure, networking, security, cloud and software‑networked applications relevant to manufacturing, healthcare and social services. Excellent communication, organizational, time‑management, project‑management and customer‑service skills. Deep understanding of the relationship between network, data and infrastructure environments. Proficiency in Microsoft 365 infrastructure, Office Suite, Azure, SharePoint, remote management services, diagnostic and distributed management tools. Qualifications Required Bachelor’s degree in information technology or similar, or 5+ years equivalent work experience as a Network Engineer. Practical experience with network monitoring platforms and troubleshooting using logs and packet analysis. Experience supporting SD‑WAN and multi‑site WAN architecture. Strong knowledge of TCP/IP, routing (IPsec, BGP, OSPF), switching (VLANs, STP), firewall concepts, VPNs and Wi‑Fi. 6+ years of experience with Microsoft Server legacy and current operating systems and networking protocols. Advanced administration skills using Microsoft Server, including Active Directory, Group Policy, DNS, DHCP and VPN. Demonstrated discipline in documentation, inventory management and change control in production environments. Working knowledge of VMWare technology and virtualization networking support. Experience working with Unified Communication Systems such as Zoom, VoIP, fax and phone systems. Preferred / Desirable Experience with cloud networking (Azure preferred): VNets, subnets, NSGs, routing, VPN gateways and hybrid connectivity patterns. Experience supporting Microsoft 365 network readiness and performance considerations. Experience with Fortinet and Check Point environments (firewall, VPN, management platforms). Strong educational background in data security and compliance; Network+ and CCNA certifications. Familiarity with compliance‑oriented environments (HIPAA, ITAR, CMMC/NIST alignment). Certifications: CCNA/CCNP, CompTIA Security+, Microsoft Azure Fundamentals (AZ‑900), Azure Server Administration (AZ‑104). Compensation New hires start between $94,877 and $126,502 based on experience, qualifications, skills, competencies, internal equity, and market factors. Individual compensation may vary within the posted range. Benefits Medical, Flexible Spending, Dental, Vision (eligible after 30 days). Life, AD&D, Disability (additional coverage after 60 days). Dependent Daycare Flexible Spending, Tuition assistance (100% for bachelor’s, 50% for graduate), Retirement plan (3.5% annual contribution plus 3.5% match for 6% individual contribution), Employee recognition programs, Public transportation discount, Employee Assistance Program (EAP). EEO Statement Pioneer Human Services is an equal opportunity employer of minorities/women/individuals with disabilities/protected veterans and does not unlawfully discriminate under federal, state, or local laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, or protected veteran status. Drug‑Free Workplace Pioneer Human Services is a drug‑free company. This position has been deemed safety sensitive under RCW 49.44.240(3) and is subject to both pre‑employment drug testing and drug testing during employment, including testing for marijuana. #J-18808-Ljbffr Pioneer Human Services