Sr. Compliance Manager - Operational Risk Testing

Location: 4910 Tiedeman Road, Brooklyn Ohio About the Job As part of Key’s second line of defense Compliance Risk Management function, the Risk Evaluation and Assurance Program (the “REA Program”) has the responsibility for evaluating Key’s ongoing compliance with applicable laws and regulations and the adequacy of operational controls and processes in mitigating applicable risks through the execution of operational and compliance monitoring and testing across Key’s lines of business, products, and functional activities. Individuals lead the design and execution of testing and continuous monitoring to evaluate the adequacy of Key’s operations and compliance with regulatory requirements. They work both autonomously on assignments and in collaboration with other members of the REA team on projects and testing. The Senior Manager must have a strong understanding of audit and/or testing concepts and apply those to testing, monitoring, issues management, and verification activities. They must exhibit strong leadership, initiative, and agility, and a passion for continuous learning and challenging the status quo. Essential Job Functions Lead and manage a team of operational risk testing professionals and provide oversight of the risk-based monitoring and evaluation activities. Provide oversight, guidance, and strategic direction to staff related to day‑to‑day responsibilities and engagement of line of business management and compliance partners in designing and executing testing, special projects, and ongoing monitoring. Demonstrate subject matter expertise in testing and working knowledge of banking operations, industry trends, emerging issues, and related banking products. Utilize knowledge of data analysis tools and techniques to lead a team of compliance testing professionals in analyzing, quantifying, and/or assessing risks and to evaluate controls to identify potential weaknesses and/or control gaps. Assist REA Executive with the ongoing design, development, and implementation of the REA operational risk testing program including the testing plan, testing methodology, ongoing monitoring, and strategic initiatives. Responsible for managing staff, providing ongoing coaching, and driving quality of work for the team while ensuring any issues or material breaches of applicable laws, rules, policies or standards with an actual or potential compliance risk impact are appropriately identified, escalated, remediated, and validated. Maintain awareness of emerging issues, bank-wide initiatives, and industry trends to be forward thinking and innovative in executing testing engagements and ongoing monitoring to identify process and control improvement opportunities. Develop and maintain strong, collaborative relationships with mid to senior level management, other internal clients and peers, Internal Audit, industry peers, and regulatory examiners. Participate in special projects as assigned and assist in the development and on‑going enhancement of the REA Program and operational risk testing related procedures. Actively identify and pursue training or continuing education opportunities to further develop overall knowledge of regulatory compliance, banking products and services, industry trends, and emerging risks. Required Qualifications Bachelor’s degree. Minimum 6 years of compliance, risk management, and/or audit experience with a strong focus on risks and controls and risk‑based auditing and/or testing techniques; management experience preferred. Advanced working knowledge of financial services compliance and operations including the related rules and regulations of the financial services industry to include OCC, FRB, State Law, and other pertinent regulations. Demonstrated skill in effectively communicating (verbal and written) results to a diverse audience; ability to work with all levels of management with a focus on collaboration and relationship management. Experience with data analysis tools and techniques including advanced concepts of Microsoft Word, Excel, and PowerPoint and/or other analytical software such as SAS, Tableau, ACL. Strong interpersonal skills; ability to work well in a team environment. High ethical standards, strong critical thinking, detective, analytical, and problem‑solving skills. Autonomous, self‑motivated, and flexible with the ability to adapt quickly to change or shifting priorities in a fast‑paced environment. Experience working on projects or initiatives requiring strategic planning/thinking across multiple functional areas and business processes. Preferred Qualifications Currently maintains relevant professional and/or industry sponsored certifications in risk management, internal audit, and/or compliance (e.g., CISA, CIA, CFE, CRCM). Comprehensive knowledge of the operational, technical, and functional structure of financial services organizations, banking systems, and risk programs. Compensation and Benefits This position is eligible to earn a base salary in the range of $112,000.00 - $210,000.00 annually. Placement within the pay range may differ based upon various factors, including but not limited to skills, experience and geographic location. Compensation for this role also includes eligibility for incentive compensation which may include production, commission, and/or discretionary incentives. Key has implemented an approach to employee workspaces which prioritizes in‑office presence, while providing flexible options in circumstances where roles can be performed effectively in a mobile environment. Please click here for a list of benefits for which this position is eligible. Equal Opportunity Employer KeyCorp is an Equal Opportunity Employer committed to sustaining an inclusive culture. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, pregnancy, disability, veteran status or any other characteristic protected by law. Qualified individuals with disabilities or disabled veterans who are unable or limited in their ability to apply on this site may request reasonable accommodations by emailing View email address on click.appcast.io. Job Posting Expiration Date: 08/06/2026 #J-18808-Ljbffr