Onboarding & IT Support Coordinator

Job Description

Job Description

Onboarding & IT Support Coordinator
Littleton, CO
Pay: $28.00 per hour
26-08298

Job Summary

The Onboarding & IT Support Coordinator supports the successful execution of a manufacturing apprenticeship program by coordinating onboarding activities, preparing training environments, providing basic IT support, and maintaining program documentation. This role works closely with apprentices, managers, and internal stakeholders to ensure a smooth onboarding experience while supporting program administration, reporting, and event coordination. The ideal candidate is highly organized, customer-focused, and comfortable balancing operational coordination with hands-on computer setup and troubleshooting.

Job Responsibilities

• Coordinate onboarding activities for apprenticeship program cohorts, supporting groups of 48–60 participants.
• Assist with multiple multi-day onsite onboarding events throughout the year.
• Set up classrooms, training rooms, and computer workstations for onboarding and training sessions.
• Provide basic computer and IT troubleshooting during onboarding events and training activities.
• Prepare, organize, and distribute onboarding materials and training resources.
• Create, maintain, and update spreadsheets, reports, and program documentation.
• Track apprentice attendance and maintain accurate program records.
• Audit electronic apprentice files before, during, and after each program cohort.
• Coordinate graduation ceremonies and other apprenticeship program events.
• Support program reporting, audits, and operational tracking.
• Assist with invoicing and basic accounts payable/accounts receivable documentation.
• Communicate effectively with apprentices, managers, instructors, and internal stakeholders.
• Travel between assigned campuses to support program operations as needed.
• Perform additional program coordination and administrative duties as assigned.

Job Requirements

• Bachelor's degree with 3–5 years of related experience, or Master's degree with 0–3 years of related experience.
• Experience in onboarding coordination, training coordination, program coordination, HR coordination, or a similar operational support role.
• Experience setting up computers and providing basic IT troubleshooting.
• Strong proficiency with Microsoft Office, including Excel.
• Experience creating reports, maintaining spreadsheets, and tracking operational data.
• Strong organizational, time management, and multitasking skills.
• Excellent verbal and written communication skills.
• Strong customer service skills with the ability to support large groups.
• Ability to work independently in a fast-paced environment.
• Reliable personal vehicle required for travel between assigned work locations (travel expenses are not reimbursed).
• Must be eligible to access Export Controlled Information and complete required U.S. person verification.