HVAC Counter & Fulfillment Associate

Job Description

Job Description

HVAC Counter & Fulfillment Associate – Drive Commercial and Residential HVAC Sales Growth

Job Overview

• Company: Birmingham Noland a Winsupply Company
• Salary/Pay Rate: $26 to $30+ per hour plus Profit Sharing
• Location: Birmingham, AL (Onsite)
• Job/Employment Type: Full Time
• Project Scope: Residential & Commercial HVAC Distribution
• Mandatory Licences & Certifications: None Required

The Opportunity

You will serve as a crucial driving force for sales growth, delivering expert service to residential and commercial clients. This role gives you the autonomy to manage accounts and build strategic relationships while being backed by a unique business model that rewards your direct effort. You will have the opportunity to secure your financial future through profit sharing and employee ownership.

How You Will Make an Impact

• Execute prompt, technical sales service for counter and phone customers to maximize local market share.
• Formulate accurate and timely job quotations to directly support outside sales initiatives and client project timelines.
• Analyze inventory availability, product specifications, and technical applications to recommend optimal equipment solutions.
• Coordinate complex orders with warehouse and shipping teams to guarantee seamless, accurate logistics fulfillment.
• Implement targeted sales promotions and volume incentives to consistently increase average order value.
• Resolve technical product inquiries and real-time client complaints to maintain unmatched customer satisfaction.
• Manage customer service areas, inventory cataloging, and precise cash box reconciliations according to company standards.

Required Qualifications & Experience

• Education and technical experience within the HVAC distribution industry sufficient to handle immediate sales demands.
• Proven ability to interpret technical HVAC product applications, material substitutions, and job specifications.
• Proficiency in operating computerized ERP inventory systems to process sales quotes and track transaction data.
• Demonstrated competency in managing retail mathematical calculations and statistical accuracy under tight deadlines.
• Strong physical capability to safely lift, carry, and handle warehouse materials weighing up to 50 pounds.

Preferred Qualifications & Experience

• Minimum of 3 years of experience within inside sales, counter operations, or HVAC distribution.
• High School Diploma or GED equivalent.
• Prior completion of manufacturer technical training or industry-specific safety programs.
• Demonstrated experience using web-based distribution software and advanced e-commerce platforms.
• Active forklift certification or the proven capability to safely operate warehouse material handling equipment.

Compensation & Benefits

• Profit sharing opportunities and bi-weekly pay cycles.
• Overtime potential and lucrative referral bonus programs.
• Comprehensive health, dental, and vision insurance options.
• Life and disability insurance plus wellness program reimbursements.
• Robust paid time off including vacation, sick leave, and holidays.
• Paid parental leave for both maternity and paternity needs.
• Access to WIN University career tracks, mentor training, and safety certifications.
• Employee Stock Ownership Program (ESOP) for long-term wealth building.
• Company-provided tech package including a smartphone or tablet.
• Exclusive access to corporate sales promotions and contests.

About Us

Birmingham Noland a Winsupply Company is a trusted leader in mechanical and HVAC distribution, operating with a culture rooted in professional growth and personal accountability. We foster a supportive environment where careers are built for the long term through dedicated mentorship, ongoing training, and shared financial success. Our unique business model ties your compensation directly to your commitment, giving you the tools to shape your own future.

Birmingham Noland a Winsupply Company is an Equal Opportunity Employer and does not discriminate on the basis of race, color, religion, sex (including pregnancy, gender expression, and sexual orientation), parental status, national origin, age, disability, genetic information (including family medical history), political affiliation, military service, or any other status protected by law or regulations. It is our intention that all qualified applicants be given equal opportunity and that selection decisions be based on job-related factors.