Assistant Manager

Dunkin' Now Hiring: Immediate Opportunity for a Highly Skilled Assistant Manager

Are you looking for a dynamic and fun workplace where you can lead a loving team and create delicious experiences every day? Do you thrive in a motivated environment where your leadership can make a real impact? If yes, then this exciting role at Dunkin' is perfect for you!

Join Dunkin', America's favorite all-day stop for coffee and baked goods, as a highly skilled Assistant Manager. You'll develop your leadership skills, work with a passionate team, and contribute to a brand known for its customer loyalty and quality. This role offers a fantastic chance to grow professionally while creating a fun and enthusiastic atmosphere for both guests and employees.

Key Responsibilities

• Assist in recruiting, hiring, onboarding, and developing a motivated team
• Communicate clear job expectations and hold team members accountable
• Support team development and foster a positive, collaborative environment
• Create and maintain a guest-first culture ensuring excellent service
• Ensure shifts are staffed to meet guest service goals efficiently
• Maintain a safe, secure, and healthy workplace by enforcing safety and sanitation guidelines
• Implement Brand standards, recipes, and operational systems consistently
• Prepare and execute action plans to improve productivity, quality, and guest satisfaction
• Review guest feedback and drive continuous improvements
• Control costs to maximize profitability and manage financial goals
• Execute marketing promotions, new product roll-outs, and team training
• Drive sales goals and track performance results

Desired Skills and Qualifications

• Fluent in English with strong communication skills
• Experience in restaurant, retail, or supervisory roles
• Basic computer skills and proficiency in math and financial management
• High School diploma or equivalent preferred
• At least 18 years of age (where applicable)
• Strong problem-solving, decision-making, and interpersonal skills
• Ability to lead, motivate, and develop a team in a fast-paced environment

Why Work at Dunkin'?

• Be part of a beloved, market-leading brand with a rich history since 1950
• Gain valuable leadership and business skills in a supportive setting
• Enjoy a lively, enthusiastic team environment where your contributions matter
• Opportunity to grow your career with a global company in the food & beverage industry

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Ready to lead a dynamic team and deliver delicious experiences? Apply now to join Dunkin' as our next talented Assistant Manager!