Front Office Supervisor - Hourly

Sea Mar Community Health Centers, a federally qualified health center (FQHC) founded in 1978, is dedicated to providing comprehensive health services to diverse communities. Front Office Supervisor The Front Office Supervisor leads and manages all front office operations—including the front desk, switchboard, medical records, and managed care departments—ensuring exceptional customer service, efficient patient flow, and compliance with clinic policies. Key Responsibilities Supervise, train, and evaluate front desk, switchboard, medical records, and managed care staff Oversee patient registration, check-in, scheduling, and customer service standards Ensure compliance with confidentiality, HIPAA, and operational policies Support patient flow and resolve patient concerns in coordination with clinic leadership Manage daily administrative operations including mail, supplies, equipment, and reporting Assist with quality improvement audits and performance reporting Qualifications High school diploma or GED required; post‑secondary education preferred Minimum 2 years of ambulatory front office experience; supervisory experience preferred Strong customer service, leadership, and organizational skills Computer proficiency (Microsoft Office) required Bilingual English/Spanish preferred Compensation and Benefits Starting wage: $26.62 per hour. Work schedule: Monday – Friday (some Saturdays). Hourly plan. Full‑time employees working 30 hours or more receive benefits: medical, dental, vision, prescription coverage, life insurance, long‑term disability, employee assistance program, 24 days of paid time off per year plus 10 paid holidays, and 401(k)/retirement options. Equal Opportunity Statement Sea Mar is an Equal Opportunity Employer. All individuals are welcome to apply regardless of race, ethnicity, immigration status, gender, sexual orientation, or ability to pay for services. #J-18808-Ljbffr 002 Sea Mar Community Health Center