Field Service Technician (Diesel Field Service Technician)

Field Service Technician

Build a career you're proud of at a company dedicated to your growth. As a Field Service Technician at RDO Equipment Co., you'll be the trusted expert customers count on in the field. We're looking for a self-starter with strong heavy equipment experience and a passion for delivering top-tier service. You'll be supported by a team that values your initiative and gives you the tools to succeed. Apply today and be part of something bigger!

Up to $5,000 Sign On-Bonus for a Limited Time Only! Exclusive Offer for Experienced Diesel Technicians Terms and Conditions Apply

What's in it For You:

• $28 – $42+ / hour
• Competitive wages and profit-sharing program to match your skills and experience.
• Tool reimbursement program.
• A comprehensive benefits package that supports your well-being. For more details and to view these offerings, visit RDO's benefits page.
• An opportunity to participate in a career path program that gives you autonomy to manage your own career.
• A company that lives by its core values: they're not just words on a wall, they're how we work, grow and lead. Learn more about our core values.

Why RDO?

When you join RDO Equipment Co., you'll become part of an industry-leading team providing a world-class experience for customers who do vital work. We deal in iron from the world's leading equipment and technology manufacturers, but we're a people business first. RDO has grown from humble roots, guided by a family's values, and shaped by the strengths, voices and entrepreneurism of our team members. Join RDO Equipment Co. in West Haven, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Mountain Construction stores, the West Haven team supplies and services machinery from manufacturers like John Deere, Wirtgen and Topcon. This machinery is vital to progress in industries like mining, construction and oil and gas. Join our team and make an impact on the West Haven community and beyond.

What You Will Do:

• Fix machinery skillfully: Diagnose and repair equipment accurately and promptly in the field or on the customer's site.
• Use troubleshooting skills: Identify and resolve issues efficiently and independently.
• Deliver top-notch service to customers: Communicate clearly, respectfully, and in a timely manner with customers and management during the repair process.
• Prioritize safety at all times: Follow safety guidelines and procedures.
• Stay up-to-date with evolving technology: Take advantage of company and manufacturer-sponsored training to adapt to changes in technology and learn new skills.
• Keep your field truck tidy and organized: Maintain a clean and efficient work environment.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Experience in diesel mechanics preferred: Mechanical background or schooling in diesel mechanics.
• Effective communication abilities: Clear and concise, written or verbal, whether partnering directly with customers or within our team.
• Able to work independently and collaboratively: Work well independently and as part of a team.
• Keen attention to detail: Pay close attention to the specifics.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You'll Love it Here:

• Market growth: West Haven has booming industry all around it, creating opportunities for team member growth.
• Tenured team: A large group of long-tenured technicians who are very welcoming and supportive of new technicians.
• Tight-knit group: Everyone, from parts and service to sales, works together to serve the customer and grow the business.
• A culture of safety: In West Haven, daily shop huddles and a store safety committee help us make safety a priority.
• Investing in team members: We talk daily about training needs and encourage each team member to grow continually.
• Employee appreciation: Monthly team lunches, including BBQs and cookouts.
• Brand new facility: This includes a state-of-the-art parts warehouse, storage systems and equipment.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.