DONATION PROCESSING ASSOCIATE

Job Description

Job Description

As a Donation Processing Associate, you will be responsible for performing various warehouse tasks related to the processing of donated goods. This role involves sorting, grading, and handling donations while maintaining a clean, safe, and efficient workspace.

Perks & Benefits:

Your journey with us ensures your work brings purpose as it directly impacts our mission services & the communities we serve. We welcome you as you are. To that end, we believe Goodwill’s strength lies in the diversity of those we employ, educate, and serve.

• Competitive weekly pay
• Comprehensive benefits including health, dental, and retirement plans
• Generous paid time off (PTO) and holidays
• Associate shopping discount
• Celebratory activities
• Career advancement opportunities
• Free training and development programs

Your Typical Day:

• Sorting Donations : Presort donations into three categories – textiles, hardline goods, and trash.
• Textile Handling : Grade, hang, and tag textiles according to company standards.
• Material Movement : Transport materials between workstations as needed.
• Receiving Donations : Assist donors with unloading vehicles, carrying donations, and providing receipts.
• Donation Record-Keeping : Maintain accurate daily records of donations and donor interactions.
• Seasonal Item Packaging : Pack seasonal items and label containers for storage or shipping.
• Store Shipment Support : Participate in fulfilling store shipment needs, completing necessary paperwork.
• Warehouse Maintenance : Remove trash and keep workstations and warehouse areas clean and organized.
• Customer Interaction : Demonstrate professionalism and courtesy while interacting with customers, donors, and team members.
• Safety Compliance : Adhere to all safety procedures, wear required safety equipment, and actively support the safety program.
• Production Standards : Ensure the store maintains production goals and standards set by DGR leadership.
• Additional Duties : Complete other assignments as needed to support the retail and organizational mission.

What you’ll need:

• High School diploma or GED, or equivalent job-related experience
• Strong interpersonal communication skills.
• Ability to quickly assess donated goods and determine appropriate handling.
• Functional reading and writing skills
• Good color vision and eyesight for accurate sorting and grading.
• Must be able to use a hand truck and manage physically demanding tasks.
• Ability to work a flexible schedule, including evenings, weekends, and holidays as needed.

• Ability to lift and carry items weighing 40-60 pounds.
• Ability to push or pull up to 100 pounds.
• Must be able to stand for long periods, and frequently bend, kneel, reach, stoop, squat, and push.
• Work is conducted in a warehouse environment, with varying temperatures.
• Must be able to work in both hot and cold conditions and in a dusty environment.

Join us in our commitment to sustainability and making a positive contribution to our community. Our values guide everything that we do.

About Us:

Goodwill is an EEO employer and is committed to serving members of the military, Veterans and their families by encouraging them to apply for vacancies that fit their area of knowledge and/or expertise. Our goal is to help ensure that the transition from military service into the workforce is as smooth as possible and reflects our appreciation for the dedication devoted to protecting our country. Goodwill provides access and opportunities to those with disabilities. If you are a qualified individual with a disability or a disabled veteran, you may request an accommodation if you are unable or limited in your ability to use or access our online application system as a result of your disability. Applicants with disabilities may contact Goodwill’s Human Resources Department at View phone number on ziprecruiter.com for assistance in accessing the on-line application system. Please be sure to include your name, preferred method of contact, and details on your requested accommodation. Goodwill will make every effort to respond to your request promptly.