Head of Customer Success Remote-Friendly, Scale Retention & Revenue
CivilGrid
CivilGrid is seeking a Head of Customer Success in San Francisco to lead and mentor the Customer Success team. The role involves building retention strategies and aligning product values with revenue growth. Candidates should have over 8 years of experience in Customer Success, preferably within SaaS environments. The position offers competitive salary, health insurance, and a flexible work environment, with potential for significant impact as the company grows. #J-18808-Ljbffr
- ...tremendous upside as it scales. CivilGrid... ...better project insight retention over time. Role Summary... ...We're looking for a Head of Customer Success who will be a player... ...product value with revenue. Responsibilities Scale... .... Flexible and remote‑friendly work environment. FSA...Remote workFlexible hours
$174.75k - $193.5k
...stay close to the customers and field teams we... ...'re looking for a Head of Customer Success who will be a player... ...foundational retention strategies, scaling team processes, and... ...product value with revenue. This role reports... ...it matters and remote-friendly flexibility otherwise...Remote workLocal areaFlexible hours- ...profitable shop, in one user-friendly, cost-effective platform.... ...about marketing and customer retention. Steer began as an online... ...the Role As the Manager of Scaled Customer Success, you will lead our Customer... ...0min. We Offer ~100% remote work environment ~...Remote workLocal areaWork from homeFlexible hours
$80k - $110k
...This job, and the team at Instinct, is remote. The Scaled Customer Success Manager is the engine behind... ...experience. Cross‑Team Coordination: Connect Revenue Operations, Education, and Customer... ...years in a role focused on customer retention or growth, in any industry....Remote workImmediate start$120k - $150k
...lives. • Put customers first and strive... ...and long-term success. We show up fully... ...cares. As we scale, we are building... ...build. As Head of Account Management... ...) Location: Remote-flexible; must... ...NRR, CSAT, and retention outcomes.... ...Account Management & Revenue Retention •...Remote workFull timeFlexible hours$120k - $150k
...stay, and our customer support team is strong. As we scale, we are building... ...management, and client success functions into... ...that build. As Head of Account... ...) Location: Remote‑flexible; must... ...NRR, CSAT, and retention outcomes. Equity... ...Account Management & Revenue Retention...Remote workFull timeFlexible hours- ...A leading quality management platform is seeking a Manager, Customer Success to lead a team dedicated to enhancing customer retention and expansion. Responsibilities include coaching Customer Success Managers, implementing engagement strategies, and analyzing data to improve...Remote work
$200k
...Senior Customer Success Manager (SMB Scaled) Saviynt's AI-powered identity platform manages and governs... ...–38 accounts with annual recurring revenue (ARR) below $200k per account. Using... ...results in greater customer happiness, retention, and expansion of Saviynt's...Remote work$10k
...The median Ramp customer saves 5% and grows revenue 16% in their first year... ...America. Our Customer Success team is the driving... ...We're looking for a Head of Enterprise & Strategic... ...-value, net revenue retention, and customer health... ...Operationalize & Scale with AI...Remote workFull timeWork at officeHome officeRelocation packageFlexible hours- ...Inc. is searching for a Sales Leader to establish and scale the sales engine for our AI-powered demand platform.... ...and ultimately leading a team to ensure predictable revenue growth. The ideal candidate has successfully transitioned a sales motion from 7-figure to 8-...Remote work
$130k - $170k
...black.ai in New York is seeking a Head of Customer Success to define and scale its customer success function. This role involves leading a world-class customer experience strategy, driving retention and growth across SMB to Enterprise segments. The ideal candidate will...Full time- ...focusing on driving revenue for high-growth... ...Rate Optimization, Customer Retention, Email Marketing,... ...offer benefits like remote working, unlimited... ...Reports to: Head of Strategy Overview... ...reduce churn, and scale owned revenue channels... ...ecosystem. Proven success driving LTV growth...Remote workFull timeSummer workSeasonal workFlexible hours
- ...the trust, and the revenue are yours to win.... ...Director of Client Success & Partnerships. Remote - US Time Zones What... ...Client Relationships & Retention ● Own a portfolio... ...brands—retaining them, scaling them, and turning... ...experience building custom agents, automating workflows...Remote workFull timeImmediate startFlexible hoursShift work
$130k - $155k
...foundation for our customers. Primal Harvest... ...US, Remote. Miami preferred... ...This role leads Retention & Lifecycle Management... ...at scale. This role... ...reports to the VP / Head of Marketing and... ...messaging to drive revenue while... .... ~ Proven success managing multi-...Remote workTemporary workFlexible hours$121k - $206k
...Overview The Customer Health Program Director is... ...customer health, risk, and retention. This role owns the... ...closely with Customer Success, Sales, Product,... ...and growing recurring revenue. Responsibilities... ...engineering teams to scale advanced analytics solutions...Remote work- ...Location: Remote | Department: Retention Marketing | Type: Part-Time Are... ...ecommerce brands scale with powerful retention... ...programs that drive customer loyalty, repeat... ...purchases, and long-term revenue. If you thrive on... ...best practices What Success Looks Like Effective...Remote workPart time
- ...top talent to full-time remote roles where they're hired... ...As a Senior Client Revenue Manager , you will own the... ...Ownership Own Net Revenue Retention (NRR) across a portfolio... ...involvement in building client success playbooks, onboarding frameworks, or scaling CS operations. Benefits...Remote workFull timeFor contractors
- ...Retention Marketing Manager (Lifecycle Growth... ...This role owns customer retention and lifecycle... ...), though fully remote is equally welcome... ...milestones, and events. Success in this role... ...term retention and revenue growth. Key Responsibilities... ..., and offers Scale what works AI...Remote work
- ...the United States, is seeking a Manager of Customer Success to lead a team focused on maximizing revenue performance and customer retention. This role will involve building scalable... .... Fello offers a flexible, fully remote work environment along with a competitive...Remote workFlexible hours
- ...Location: Remote (East Coast / Southeast preferred... ...looking for a Director of Customer Success who is equal parts relationship-builder and revenue orchestrator. This is... ...as the business scales. You'll own the full... ...achieve ~100% Net Revenue Retention through upsells, site...Remote workHome office
- ...Customer Success Manager job at Steer. Raleigh, NC... ...shop, in one user-friendly, cost-effective platform... ...and customer retention. Steer began as... ...of retention and revenue expansion.... ...greatest impact at scale. Lead online webinars... ...Checks We Offer 100% remote 100% employer...Remote workLocal areaWork from homeFlexible hoursShift work
$77k - $90k
...mission. Thousands of customers, including the majority... ...Account Manager, Revenue Retention, Public Sectorto join... ...challenges into streamlined success stories. As an... ...in JFrog you will... ~Scale Customer Adoption by guiding... ...in office / 2 days remote. JFrog is an Equal...Remote workWork at office$115k - $125k
...Head of Customer Success Department: Sales Employment Type: Full Time Location: Remote Compensation: $115,000 - $125,000 / year Description Why... ...we support flexible, remote‑friendly work to match. Benefits A flexible... ...Experience helping build or scale Customer Success programs or...Remote workFull timeWork at officeFlexible hours- ...most comprehensive AI-powered Customer Experience (CX) automation... ...We are seeking a Customer Success Director to join our... ...activities directly support revenue, growth, and retention goals. This position is ideal... ...performance, and drive automation at scale. By combining advanced AI,...Remote workLocal area
$225k
...The next chapter is about scaling how we show up for them after... .... The Role We're hiring a Head of Customer Success to own the outcome, not just... ...Own (Build, Coach, Scale) Retention and expansion outcomes. Own... ...humming, this isn’t that. Remote‑only is non‑negotiable for...Remote workWork at officeFlexible hours$70k - $80k
...Job Title: CRM & Retention Marketing Manager... ...New Jersey (Hybrid / Remote Open) This fast-growing... ...outbound marketing and customer acquisition. Operating... ...of tools, the company scales rapidly by leveraging... ...tracking, and high-volume revenue generation rather than...Remote workFull timeWork at office1 day per week- ...high-performing Account Manager for a fully remote sales role focused on managing client relationships and driving revenue growth. Ideal candidates will have 5+ years of... ...experience in Account Management or Sales, proven success in upselling, and strong communication skills...Remote work
$119.6k - $192.8k
...About the Role As a Customer Success Manager at... ...business value. Drive retention and expansion by... ...clear, business‑friendly terms. Use data to... ...team and portfolio scale. What you bring... ...expansion in a recurring revenue model, including... ...in a remote‑first environment...Remote workWork at officeLocal areaWork from homeHome officeFlexible hours- ...welcome both on-site and remote applicants, provided... ...As the Director of Retention and Revenue Protection, you are... ...by ensuring providers successfully achieve outcomes.... ...solving challenging customer problems. You will spend... ...value Design and scale retention and escalation...Remote work
$150k - $300k
...Beauty & Personal Care Remote - US At... ...provide a significant revenue stream for the platform... ..., and long‑term retention Consult with... ...Qualifications to be successful in this role: 8–10... ...clients or large‑scale ad campaigns Familiarity... ...growth. Family‑Friendly Support: Enjoy our...Remote workFull timeContract workFlexible hours
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