Host/Cashier

Job Title Provide guests with menus Assign guests to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings Answer telephone calls and respond to inquiries or transfer calls Maintain contact with kitchen staff, management, serving staff, and guests to ensure that dining details are handled properly and guests' concerns are addressed Inspect dining and serving areas to ensure cleanliness and proper setup Inform guests of establishment specialties and features Receive and record guests' dining reservations Inspect restrooms for cleanliness and availability of supplies and cleans restrooms when necessary Hold the guest as the most important priority at all times Enthusiastically greet the guest making eye contact and smiling Ensure takeout orders are entered in the POS system accurately Collect payment from the guest Assemble the order checking for accuracy Deliver the order making eye contact and repeating the order number and prepared food items Thank the guest and invite to return again Communicate guests feedback to restaurant management Educate guests on products offered Resolve guest concerns with respect and a sense of urgency Understand in store marketing promotions Execute new product rollouts including selling to guests and product execution Utilize cash control procedures