Sales Associate
Family Express
Sales AssociateThe Sales Associate is a position that effectively and professionally interacts and builds relationships with our customers. To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our "Living Brand" by building relationships with our customers.Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectationsComplete all daily, weekly, monthly accounting, banking, and auditing functions using Company approved accounting proceduresEffectively operates and maintains approved store equipmentEnsure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, proper merchandising, safety audits, and proper use of the daily and weekly shift duties listsAssists store manager with recruiting quality applicantsEnsures store security and safety for all customers and employees. Promptly reports any incidentAssists Store Manager by maximizing sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and displayExecute merchandising plans utilizing proper merchandizing techniques to ensure products are effectively displayed and promoted in-store.Other duties as assignedEssential Skills and Experience:Situational AwarenessStrong customer orientationTime management, multitasking, productivity, and a sense of urgencyExcellent interpersonal and highly effective communication skillsCommitment to company mission and valuesBasic mathematical & computer proficiencyConstructively deals with conflictAdaptability, flexibility, and receptive to changeProblem analysis and resolution at functional and strategic levelEffective decision making based on sound judgment and reasoningAbility to read, write, and understand EnglishNonessential Skills and Experience:2-4 year college degreePrevious retail experienceReporting To This Position: No direct reportsPhysical demands and work environment:Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, mop, sweep, change garbage, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for minimum of 30-minute intervals. Exposure to cleaning solvents.
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