Customer Care Specialist (Telecom) - Growth Opportunity | Charlotte

Job Summary We are hiring a Customer Service Representative to support customers with their accounts, billing inquiries, and service requests. This role is focused on delivering a positive customer experience from onboarding through ongoing support. Key Responsibilities Handle customer interactions via phone, email, and chat Assist with billing inquiries, payments, and account updates Resolve customer issues and provide follow-up support Process account changes and cancellations Coordinate with internal teams (Sales, Operations, Service Delivery) Qualifications Customer service or call center experience Strong communication and problem-solving skills Ability to multitask in a fast-paced environment Comfortable handling billing questions Preferred Telecom experience Billing or account support experience Bilingual (English/Spanish) Requirements High School Diploma Apply Today: Join a growing telecom company and build your career in customer support. Salary: $45,000 - $50,000 a year #J-18808-Ljbffr