Technology Product Owner, Commercial Analytics & Data - Contract - Local ORANGE COUNTY, CA REQUIRED

Job Description

Job Description:\n\nCompany Description\n\nAt EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to the market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us!\n Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and walks of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.Job Description\n\nWe are seeking a Technology Product Owner (TPO) to lead the Commercial Analytics & Data Technology Product Portfolio within the Commercial Technology organization.\nThe Technology Product Owner is responsible for the strategy, roadmap, delivery, adoption, and continuous improvement of analytics products that enable Commercial Operations, Sales Leadership, Sales Enablement, Finance, Marketing, and the Field Sales Organization across Electrophysiology.\nThis role serves as the primary technology partner connecting business questions and decisions to data, analytics, engineering, and user experiences. The successful candidate will help establish end-to-end product ownership from business priority and use case through data sourcing, integration, modeling, visualization, insights, adoption, and measurable business outcomes.\nThe portfolio includes capabilities spanning Power BI, Qlik, commercial dashboards, forecasting and planning analytics, physician and customer intelligence, third-party data, automated reporting and distribution, AI-assisted analytics, and the underlying data and integration ecosystem. The role requires strong product leadership combined with working knowledge of analytics architecture, data models, source-to-consumption data flows, integrations, data quality, governance, and enterprise data platforms.\nKey Responsibilities\nProduct Strategy & Portfolio Management\n\n Own the product vision, roadmap, and value realization strategy for the Commercial Analytics portfolio.\n Translate commercial priorities, business questions, user needs, and field feedback into an actionable analytics roadmap and prioritized product backlog.\n Partner with Commercial Operations, Sales Leadership, Finance, Marketing, Sales Enablement, and other stakeholders to define analytics use cases that improve commercial decision-making.\n Establish clear product outcomes and KPIs across areas such as analytics adoption, decision effectiveness, forecast visibility, field effectiveness, data quality, and user experience.\n Prioritize investments across run, enhancement, modernization, and innovation work based on business value, technical feasibility, dependencies, and organizational readiness.\n\nCommercial Analytics Product Delivery\n\n Lead end-to-end delivery of analytics capabilities from discovery and requirements through data enablement, visualization, release, adoption, and continuous improvement.\n Manage the product backlog, feature prioritization, user stories, acceptance criteria, sprint planning, release planning, and product governance.\n Partner with Power BI and analytics developers, data engineers, architects, platform teams, analysts, data scientists, and delivery partners to execute the roadmap.\n Ensure analytics products are designed around business decisions and user workflows rather than individual reports or isolated technology requests.\n Drive adoption through stakeholder engagement, communications, training, feedback loops, usage measurement, and iterative product improvement.\n\nBI Platforms & Analytics Experience\n\n Serve as product leader across commercial BI and visualization capabilities, including Power BI and Qlik.\n Guide the evolution and rationalization of the analytics experience, including enhancement of existing dashboards, Power BI adoption, and appropriate migration or decommissioning of legacy analytics where applicable.\n Promote reusable analytics patterns, common semantic definitions, consistent user experiences, and scalable dashboard design.\n Partner with analytics teams to improve performance, usability, accessibility, maintainability, and adoption of commercial analytics products.\n Evaluate opportunities for AI-assisted analytics, conversational interfaces, automated insight generation, and more effective distribution of analytics to users.\n\nData Models, Integration & Analytics Architecture\n\n Develop a strong understanding of the end-to-end commercial data landscape, including source systems, integrations, transformation logic, data models, semantic models, and consumption layers.\n Partner with data engineering and architecture teams to document and continuously improve source-to-consumption data flows and integration dependencies.\n Understand dimensional and relational data modeling concepts sufficiently to evaluate analytics requirements, identify gaps, challenge assumptions, and guide scalable solution design.\n Ensure business definitions, calculations, hierarchies, relationships, and key metrics are consistently represented across analytics products.\n Coordinate integration of internal and third-party data sources into commercial analytics products, with clear ownership of interfaces, refresh cadence, dependencies, and failure handling.\n Partner with enterprise data and platform teams to align solutions with approved data platforms, architecture patterns, integration standards, and source-of-truth principles.\n\nData Quality, Governance & Trust\n\n Establish clear ownership and governance for critical commercial data, metrics, and business definitions.\n Drive visibility into data lineage, refresh cadence, source-of-truth rules, data gaps, and quality issues that impact business decisions.\n Work with business owners, data owners, and engineering teams to define quality expectations, reconciliation processes, issue triage, and remediation priorities.\n Ensure analytics products comply with enterprise security, privacy, governance, and regulatory requirements.\n Build user trust by making data definitions, limitations, dependencies, and quality transparent and actionable.\n\nCommercial Decision Support & Business Partnership\n\n Partner with business stakeholders to understand the decisions analytics must enable, including commercial performance, forecasting, field effectiveness, account and opportunity prioritization, physician/customer intelligence, and planning.\n Lead discovery, process mapping, decision mapping, journey mapping, and analytics capability assessments.\n Translate complex analytical and technical concepts into clear business language and communicate tradeoffs, risks, dependencies, and roadmap decisions effectively.\n Influence cross-functional alignment without direct authority and build trusted partnerships across business, data, analytics, and technology organizations.\n\nAI, Advanced Analytics & Innovation\n\n Identify opportunities to leverage Generative AI, predictive analytics, automation, data science, and conversational analytics to improve commercial decisions and user productivity.\n Partner with data science, engineering, and platform teams to move valuable analytical concepts from experimentation into governed, scalable products.\n Ensure AI and advanced analytics use cases are grounded in trusted data, clear business outcomes, measurable value, and appropriate governance.\n Evaluate emerging analytics technologies and platform capabilities to inform the long-term Commercial Analytics roadmap.\n\nAgile Product Operating Model\n\n Serve as a champion of the company Product Operating Model.\n Co-own value realization with the Business Product Owner and align a stable cross-functional squad around shared outcomes.\n Foster a culture of user-centricity, experimentation, transparency, continuous learning, and outcome-based delivery.\n Lead Agile product ceremonies and governance activities, including backlog refinement, prioritization, planning, demos, and retrospectives.\n Promote data-driven prioritization, measurable outcomes, and continuous improvement of team effectiveness.\n\nLeadership Skills & Behaviors\n\n Strong product management and business transformation leadership.\n Business-first mindset with the ability to connect analytics to decisions and measurable outcomes.\n Strong analytical thinking and ability to understand complex data ecosystems without needing to be the primary developer or data engineer.\n Ability to communicate effectively across business leaders, analysts, data engineers, architects, developers, and field users.\n Strong problem-solving, facilitation, prioritization, and decision-making capabilities.\n Ability to simplify complex data and technology topics and create alignment across cross-functional teams.\n Lead through influence, collaboration, accountability, and servant leadership.\n Promote an inclusive, high-performing, and continuously learning team environment.\nQualifications\n\nQualifications\nRequired\n\n Bachelor's degree in Business, Information Technology, Computer Science, Engineering, Data/Analytics, or related field.\n 8+ years of experience in Product Management, Technology, Analytics, Data, Commercial Operations, or related disciplines.\n 5+ years of experience delivering analytics, data, or technology solutions supporting commercial, sales, finance, or customer-facing organizations.\n Experience managing complex product roadmaps and cross-functional delivery.\n Experience working in Agile product delivery environments.\n Strong understanding of business intelligence and visualization platforms such as Power BI and/or Qlik.\n Working knowledge of data modeling, semantic models, data warehousing, ETL/ELT, APIs/integrations, and source-to-consumption data flows.\n Ability to understand data lineage, source-of-truth concepts, refresh dependencies, data quality, and integration architecture.\n Strong understanding of the analytics product lifecycle, from business question and data sourcing through insights, adoption, and value realization.\n Exceptional stakeholder management, facilitation, and communication skills.\n Proven ability to translate business strategy and analytical needs into scalable technology products and measurable outcomes.\n\nPreferred\n\n Hands-on or product leadership experience with Power BI, including semantic models, dashboard/report design, and enterprise deployment patterns.\n Qlik experience and/or experience leading BI platform rationalization or migration initiatives.\n Experience with SQL, cloud data platforms, data warehouses/lakes, Databricks, Microsoft Azure, or similar technologies.\n Experience integrating CRM, ERP, sales, territory, forecasting, physician/customer, third-party, or other commercial data sources.\n Experience with commercial analytics, forecasting, field effectiveness, territory planning, physician intelligence, opportunity analytics, or sales performance solutions.\n Experience defining common metrics, business rules, dimensional models, semantic layers, and data quality controls.\n Experience supporting highly regulated industries.\n Experience leveraging AI, Generative AI, automation, predictive analytics, or data science to improve commercial outcomes.\n Product Management certifications (SAFe Product Owner/Product Manager, Scrum Product Owner, Pragmatic Institute, or equivalent).\n MBA or advanced degree preferred\n\nPreferred Attributes\n\n Passion for advancing healthcare through data, analytics, technology, and innovation.\n Strong customer-first and business-outcome mindset.\n Curious about how data is created, integrated, modeled, governed, and ultimately used to make decisions.\n Comfortable operating at both strategic and technical levels while maintaining clear product ownership.\n Demonstrated ability to simplify complex analytical and business challenges.\n Highly collaborative and relationship-oriented.\n Strategic thinker with a bias for action and execution.\n Data-driven decision-maker with strong commercial acumen.\n Ability to operate effectively in a fast-paced, matrixed environment.\n\nAdditional Information\n\nAll your information will be kept confidential according to EEO guidelines.\n Additional Information\n\n OUR CULTURAL BELIEFS\n Patient Minded - I act with the patient’s best interest in mind.\n Client Delight - I own every client experience and its impact on results.\n Take Action - I am empowered and hold myself accountable.\n Grow Talent - I own my development and invest in the development of others.\n Win Together - I passionately connect with anyone, anywhere, anytime to achieve results.\n Communication Matters - I speak up to create transparent, thoughtful, and timely dialogue.\n Embrace Diversity - I create an environment of awareness and respect.\n Our team is aware of recent fraudulent job offers in the market misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA.\n EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). More information about EVERSANA’s benefits package can be found at eversana.com/careers. EVERSANA reserves the right to modify this base salary range and benefits at any time.\n From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who s