Server Assistant

divh2Job Info/h2pJob Identification 241538/ppJob Category Service/ppJob Schedule Part time/ppLocations 369 Cross St., Boylston, MA, 01505, US/ppPay Range 15.00-17.00/ppBusiness Unit The Haven Country Club/ph3Job Description/h3pReady to join a dynamic company in the hospitality and service industry where people help drive the success of the business? Since its inception in 1957, Invited has operated with the central purpose of building relationships and enriching the lives of our members, guests and more than 17,000 employees. We are the largest owner and operator of private clubs nationwide, with 130+ country clubs, city clubs, and athletic clubs. Our Clubs offer first-class amenities, including championship golf courses, modern workspaces, handcrafted cuisine, resort-style pools, state-of-the-art racquet facilities, fitness centers, and much more. Come be a part of this incredible and inclusive team at Invited!/ppJob Summary/ppThe Server Assistant supports the front-of-house team by assisting with food and beverage service, ensuring a smooth and efficient dining experience for members and guests. This role plays a critical part in maintaining high service standards and operational efficiency. Server Assistants help with setting up, cleaning, and supporting service tasks, and contribute to creating a welcoming atmosphere./ppstrongReporting Structure/strong/pp Reports to the FB Director, Banquet Manager or Restaurant Manager/ppDay-to-Day/pulliAssist with delivering food and beverages to members/guests, ensuring prompt service./liliHelp maintain cleanliness and organization in the dining area, including setting up tables and restocking supplies./liliGain basic knowledge of the la carte menu and daily specials to assist with service and answer simple questions./liliGreet members/guests with a friendly attitude, providing basic assistance and ensuring a welcoming environment./liliCollaborate with team members to ensure a smooth dining experience, providing support as needed./liliAssist in handling Member/Guest requests and complaints, escalating issues to Servers or management when necessary./liliComplete side work, including cleaning, organizing, and stocking work areas to meet club standards./liliFollow safety and cleanliness guidelines, ensuring all areas are maintained in accordance with Club policies./liliPerform additional duties as assigned by management, including supporting special events and large parties./li/ulpstrongAdditional Duties/strong/pulliDue to the dynamic nature of the club, employees are expected to assist others as needed and take on additional tasks as assigned by management./liliFollow all company, club, and department policies, procedures, and instructions./liliMaintain a high level of professionalism and a commitment to excellence in interactions with members, colleagues, and staff./liliFollow safe working practices, ensuring compliance with safety guidelines and encouraging others to do the same./liliTake the initiative in personal and professional growth and maintain any required certifications relevant to your role./liliAddress and resolve challenges using available resources, working with regional and corporate teams to support club operations./liliAttend daily briefings and actively engage in required activities to stay informed and contribute to the teams success./liliWear a clean, neat uniform that meets club standards./li/ulpstrongAbout You/strong/ppPreferred/pulliHigh school diploma or equivalent./liliPrevious experience in Food and Beverage service./liliCurrent Food Handler and Alcohol Server Certifications as required by state and city regulations./liliCompletion of Inviteds FB Service Training program./liliExcellent communication skills with the ability to speak clearly and effectively./liliAbility to follow instructions and communicate well with team members./li/ulpstrongPhysical Requirements/strong/pulliMust be able to stand, walk, and perform physical activities for extended periods./liliAbility to work in varying temperatures and environments, with potential exposure to dust, fumes, or gases./liliCapable of climbing ladders, squatting, kneeling, reaching, grasping, twisting, bending, and folding/unfolding as required./liliAble to lift, carry, push, and pull up to 100 lbs. occasionally./liliEffective communication skills, including talking and hearing, with sufficient visual acuity./li/ulpstrongPrimary Tools/Equipment/strong/pulliTrays/liliPOS System/liliBottle Opener/liliWine Tool/li/ulpstrongWork Schedule/strong/pulliAttendance requirements for this position as outlined on the weekly schedule./liliAdditional hours are required to meet deadlines of the position, including weekends and/or holidays./li/ulpInvited is an Equal Employment Opportunity Employer/ppThe job posting outlines the general requirements for this position and is not a comprehensive list of duties, responsibilities, or requirements. Additional duties not mentioned here may be assigned as needed to ensure the smooth operation of the Club./p/div