Patient Care Coordinator

Are you ready to be the smiling face that brightens someone's day and helps them achieve the smile of their dreams? Do you thrive in a fast-paced environment where your organizational skills and empathetic nature can truly shine? If so, then Silfa Dental Aesthetics in Commack, NY, is looking for a full-time Patient Care Coordinator to join our family! This is your chance to gain invaluable experience, grow professionally, and make a real impact in the exciting world of cosmetic dentistry.Pay: $25-$29 per hourBenefits:A 401(k)Medical benefitsPaid time off (PTO)Training and mentorship opportunitiesGrowth into leadership, marketing, or digital case planning rolesCompetitive base salary and performance-based bonusesSILFA DENTAL AESTHETICS: OUR MISSIONAt Silfa Dental Aesthetics, we specialize in implant and cosmetic dentistry. We take pride in providing our patients with exceptional care and outstanding results, all in a warm and welcoming environment. Our practice emphasizes a family-like culture, where every team member is valued. We believe in fostering a positive and supportive atmosphere that allows our staff to grow both personally and professionally. Join us today to help transform smiles and improve lives!What We Are Looking For We're looking for an entry‑level team member who brings genuine warmth and positive energy to our practice. The ideal Patient Care Coordinator is friendly, bubbly, and naturally enjoys connecting with people. This role plays a key part in creating a welcoming environment where every patient feels seen, comfortable, and cared for from the moment they walk in. If you love making meaningful first impressions, building rapport, and contributing to a supportive, hospitality‑driven team culture, you'll thrive hereYOUR DAYAs a Patient Care Coordinator, you'll engage with patients, guiding them through dental treatments and financial options. You'll collaborate with clinical and administrative teams to ensure smooth scheduling for appointments and referrals, while managing insurance verification, billing, and payment processing. Maintaining accurate patient records and ensuring HIPAA compliance is essential. At the end of the day, you'll reconcile transactions and generate reports to verify production and collections. You'll also support digital workflows for cosmetic dentistry, including training on Smile Design and 3D case planning, to ensure a seamless patient experience.REQUIREMENTS3+ years of experience as a patient care coordinator or front desk role in a dental or surgical practiceStrong knowledge of dental insurance and third-party financingHighly organized, coachable, and self-motivatedPassion for patient care, storytelling, and creating unforgettable experiencesFamiliarity with digital dentistry, 3D printing, or Smile Design is a bonusDental treatment planning experience, including the ability to confidently present treatment recommendations and discuss financial arrangements with patientsSome Saturdays are requiredARE YOU READY TO JOIN OUR AMAZING TEAM?Ready to apply? We've made it incredibly easy! Our initial application for the Patient Care Coordinator position is a quick and simple 3-minute, mobile-friendly process. Apply today and take the first step toward a fulfilling career with Silfa Dental Aesthetics!

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