Patient Access Specialist

Patient Access Specialist - Boulder Creek Family Medicine
Boulder Community Health, Boulder, CO 80303

$19.29 - $26.90 an hour - Full-TIme Days, 40 hours per week

Boulder Community Health is seeking a Patient Access Specialist who, under general supervision, greets, instructs, directs and schedules patients and visitors.


Boulder Creek Family Medicine is a highly regarded primary care practice in Boulder, dedicated to providing comprehensive healthcare for individuals and families. Specializing in family medicine, the practice offers a wide range of services, including preventive care, routine physicals, chronic disease management, and treatment for acute conditions. The team at Boulder Creek Family Medicine is committed to building strong, long-term relationships with patients, ensuring personalized care that meets the unique health needs of every individual, from children to seniors. Known for their compassionate, patient-centered approach, the healthcare professionals at Boulder Creek Family Medicine strive to promote overall wellness and empower patients to take an active role in their health journey. Whether for routine check-ups or more complex health issues, Boulder Creek Family Medicine is a trusted partner in fostering lifelong wellness.

Benefits:
• Health insurance, including a FREE employee only option
• Dental and Vision insurance
• BCH paid Life Insurance; Spouse and Dependent Life Insurance plans
• Short-term and Long-term disability coverage
• Health and Dependent Care Flexible Spending Accounts
• Retirement plan with BCH matching contributions, and discretionary lump sum contribution
• Paid Time Off
• Education assistance program
• Voluntary Wellness programs, to include biometrics, wellness team challenges, and much more
• Staff Support Initiatives such as Sound Baths, Meditation, Massages, and Reiki
• Free one-on-one retirement planning sessions
• Employee Assistance Program offering 8 free, confidential counseling sessions for you and your family

Qualifications
• High School graduate or GED preferred
• Prefer one-year reception experience.
• At least six months coding experience preferred
• Word processing and computer experience preferred

Responsibilities
• Greets patients and visitors in a prompt, courteous and helpful manner.
• Checks in patients; verifies and updates necessary information in the medical record and into computer. Checks out patients.
• Collects payments from patients.
• Assists patients with questions about their accounts.
• Escort patient to exam room or lab when needed.
• Closes Cash Drawer at close of business
• Schedules patient appointments in the HER, following office scheduling policies.
• Maintains lobby in neat and orderly manner.
• Answers phone, screens calls, takes messages and provides information.
• Screen visitors and responds to routine requests for information.

About Boulder Community Health and Boulder, Colorado
Boulder Community Health (BCH) is a not-for-profit healthcare organization based in Boulder, Colorado. It provides comprehensive medical services to the Boulder County community, including acute care, emergency services, and outpatient care. BCH operates several facilities, including the flagship Boulder Community Hospital, and offers a wide range of specialties such as cardiology, oncology, orthopedics, and maternity care. The organization is known for its commitment to high-quality care, patient-centered services, and a focus on wellness and prevention.
Boulder Community Health is dedicated to improving the health of the local community by integrating advanced medical technology, evidence-based practices, and personalized care. The healthcare system also emphasizes collaboration with local physicians, wellness programs, and community outreach initiatives. BCH is recognized for its strong ties to the local population and its role in supporting public health initiatives, promoting healthy lifestyles, and addressing health disparities.
Boulder Community Health is a Certified Level II Trauma Center and has received incredible accolades for the wonderful care that we provide including: Newsweek- "America's Best-in-State Hospital 2025"; U.S. News and World Report- "Best Hospitals for Maternity Care 2025"; 5280 Magazine-"21 BCH physicians among 2024 list of the region's best doctors"; Daily Camera People's Choice Awards 2024- Honorable mention, Best Physical Therapy Center; and American Heart Association- Quality Stroke Care 2024.
As an employee at Boulder Community Health, you will enjoy working in state-of-the-art facilities with competitive compensation and benefits, including health/dental/life, tuition reimbursement and an on-site fitness center. You also have access to an incredible Employee Wellness and Support program, employee activities, discounts and more!

EOE/Affirmative Action/Drug-free workplace.
BCH will never conduct interviews or ask for employment documents via text.
This position has no close date. Applications will be accepted until the position is filled.