Client Service Operations Associate

Job Description

Job Description

We are seeking a licensed Client Service & Operations Associate who is organized, proactive, and enjoys building long-term relationships with clients. This position supports two experienced financial advisors with complementary working styles-one who embraces technology and automation, and another who emphasizes personalized, relationship-focused client service. The ideal candidate is adaptable, enjoys learning new systems, and thrives in a collaborative environment.

This position is primarily remote. While occasional in-person meetings, client events, or team collaboration may occur within the Bay Area, the role is designed to be performed remotely the majority of the time.

Responsibilities

• Serve as a primary point of contact for client service requests and account maintenance.

• Prepare and process new account paperwork, transfers, beneficiary changes, and money movement requests.

• Coordinate client meetings, prepare meeting materials, and document follow-up action items.

• Maintain accurate client records and workflows within our CRM and custodial platforms.

• Monitor compliance-related tasks and operational processes.

• Support both advisors with scheduling, communications, and day-to-day operations.

• Improve workflows through technology and process enhancements.

• Deliver exceptional client service.

Qualifications

• FINRA Series 7 and Series 66 (or equivalent) preferred.

• Experience supporting a financial advisor or wealth management practice strongly preferred.

• Strong organizational and communication skills.

• Comfortable working independently in a remote environment.

• Strong Microsoft Office skills and aptitude for learning new technology.

• CRM/custodial platform experience is a plus.

• Positive attitude and strong work ethic.

What Success Looks Like

• Clients receive exceptional, responsive service.

• Advisors can focus on planning because operations run smoothly.

• Workflows become more efficient through thoughtful use of technology.

• You proactively improve processes.

• You become a trusted, long-term member of the team.

** Growth Opportunity **

This position is intended to grow alongside our practice. As responsibilities expand, there will be opportunities to take on additional operational leadership, technology initiatives, client relationship management, and increased responsibility within the firm.

To Apply

Please submit your resume along with a brief cover letter describing your experience and why you believe you would be a great fit for our team.

\nCompany Description

We are an established independent wealth management practice serving successful individuals, families, and business owners throughout the Bay Area and beyond. We pride ourselves on delivering exceptional client service while combining thoughtful financial planning with efficient, technology-driven operations.

Company Description

We are an established independent wealth management practice serving successful individuals, families, and business owners throughout the Bay Area and beyond. We pride ourselves on delivering exceptional client service while combining thoughtful financial planning with efficient, technology-driven operations.