Customer Care Coordinator

Overview We are expanding and looking for a Customer Care Coordinator to join our Awesome Service Team. Our team is changing the automotive service world every day and we are seeking real people who believe in and deliver the impossible every day. We value passion, creativity, commitment, and teamwork. Responsibilities Make the impossible possible Be a leader throughout our facility — speak up and exert influence to create positive change Be a trusted advisor to our customers and get to know them on a personal level — learn about them and their family Understand our business and how your work accelerates it Think critically and improve what you do even after you think you are finished Proactively avoid traditional service approaches and prove your value daily Work with energy and urgency; be proactive rather than reactive Recognize others and contribute to a positive, collaborative culture Stay up-to-date on the evolving automotive industry and continuously learn Requirements Demonstrated customer service, management and/or automotive-relevant experience Strong communication skills; can explain ideas clearly A passion to work for the coolest automotive repair and tire shop and to make an impact A genuine desire to learn and grow Benefits Competitive salary Employee discounts Health insurance Paid time off Training & development Paid vacation Paid holidays Paid training Paid sick days This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Tire Pros Corporate. #J-18808-Ljbffr Tom's Tire Pros - Coos Bay, OR