ACCOUNTING AR

Saied Music Company was founded in 1946 by a band director and remains a family-owned business deeply committed to music education. For nearly 80 years, we’ve proudly partnered with schools, families, and communities across our region to provide high-quality instruments, personalized service, and long-standing support for student musicians.Position OverviewThe Accounts Receivable – Rent-to-Own Customers role is a full-time, in-person position responsible for managing payments, tracking, and follow-up for individual customers in our student rent-to-own instrument program. Customers pay through automated credit/debit card or bank account drafts three times a month. This position ensures that accounts are collected on time, past-due balances are resolved, and instruments are returned promptly if a student is no longer participating in band or orchestra.Key ResponsibilitiesMonitor customer rent-to-own accounts and ensure recurring autodrafts are processed accurately.Run and review daily AR and aging reports; identify past-due accounts.Proactively contact families via phone, text, and email to resolve outstanding balances.Arrange payment plans with customers when necessary.Coordinate retrieval of instruments if students are no longer in band or orchestra.Maintain accurate billing and account records in our ERP system.Communicate respectfully and professionally, keeping in mind our close relationships with families, schools, and music educators.What We’re Looking ForStrong organizational and follow-up skills — able to track many customer accounts at once.Excellent communication skills: phone, email, and written.Professional, empathetic approach to collections — firm but relationship-focused.Comfort with billing systems, payment platforms, and general office software.Musical background or familiarity with school music programs is a plus.Positive, encouraging presence — someone who enjoys supporting families and helping students stay in music.The Ideal CandidateBalances accuracy with people skills — can resolve a late payment without damaging a relationship.Isn’t afraid to follow up multiple times when necessary — but always with tact.Can explain payment options clearly and arrange solutions that work for families.Takes pride in contributing to the mission of keeping students in music.BenefitsCompetitive compensationStable full-time weekday scheduleHealth & wellness benefits401(k) matchingEmployee discountPaid time offA mission-driven work environment that supports school music and community engagementJob Type: Full-timeBenefits:401(k) matchingEmployee discountHealth insurancePaid time off #J-18808-Ljbffr Saied Music