FAMILY SERVICE SPECIALIST (6707)

Salary : $40,578.00 - $48,694.00 Annually
Location : Parish Wide - Jefferson Parish, LA
Job Type: Permanent
Job Number: 6707-12A
Department: Jefferson Community Actions Programs - Head Start 1010
Division: Head Start Central Office 1010-214
Opening Date: 05/15/2026
Closing Date: Continuous


Jefferson Parish Civil Service is an Equal Opportunity Employer.

Purpose of Announcement
EXAMINATION IS ANNOUNCED TO ESTABLISH AN EMPLOYMENT LIST TO FILL ONE (1) CURRENT EAST JEFFERSON VACANCY AND ONE (1) CURRENT WEST JEFFERSON VACANCY BOTH IN THE DEPARTMENT OF JEFFERSON COMMUNITY ACTION PROGRAM - HEAD START.
This employment list will also be used for future EAST AND WEST Jefferson vacancies in this Department as they occur.

Kind of Work


Under general supervision, the primary role of this position is the recruitment, enrollment, attendance and engagement of the families of children in our program through services, practices, support and activities. Incumbent of this position will be required to perform professional and administrative work. Employee is responsible for coordinating the needs of families with other community organizations which promotes family self-sufficiency. Implement and ensure all areas of Eligibility, Recruitment, Selection, Enrollment and Attendance (ERSEA). Responsible in recruitment, selection and enrollment of families of eligible children, B-5, including pregnant women. Report and document parent complaints, enrollment, attendance, and family programming to supervisors. Identify needs and goals based on PFCE Framework (EHS and HS) to establish a Family Partnership, utilizing Needs Assessment and document in Child Plus. May require occasional evening and weekend work. Position requires driving of a personal vehicle, thus possession of a valid driver's license, acceptable driving record, and personal automobile with minimum liability insurance available for business use (business travel is reimbursed on a mileage basis) will be given preference.

Note: Applicants proficient in English and Spanish (i.e., fluent in both languages) are encouraged to apply.

Minimum Qualifications For Admission to Examination


Meets ONE of the following:
I. Possession of an accredited Master's degree in Sociology, Psychology, Social Work, or a related behavioral science.
OR
II. Possession of an accredited Bachelor's degree in Sociology, Psychology, Social Work, or a related behavioral science; PLUS at least one (1) year of experience in the counseling of families and individuals on social service programs.
OR
III. Possession of an accredited Associate's degree in Sociology, psychology, Social Work, or a related behavioral science; PLUS at least three (3) years of experience in the counseling of families on social service programs.

Preferred: Proficiency in English and Spanish (i.e., fluent in both languages), possession of the Basic Family services Credential from the National Head Start Association (NHSA).

Proof of education ID required and must be submitted at the time of application or immediately thereafter.

NOTE: Any conviction listed in the Louisiana Child Protection Act (LA R.S. 15:587.1) is considered disqualifying, unless written proof of pardon is submitted in time for consideration with application.

Related education, experience, and/or professional certification(s) above and beyond the minimum qualifications will be required for consideration of an entrance salary above the minimum rate.

Kind of Examination
(ENTRANCE AND PROMOTIONAL)
The examination may consist of a written test, a rating of training and experience, an oral panel interview or any combination thereof. Acceptable applicants will be notified of the time, date, and place of any assembled testing. Applicants must supply complete and accurate information concerning their training and experience including a detailed description of their work experience, the names and addresses of all previous employers and the dates of employment. The information is subject to verification and the Personnel Department reserves the right to determine the quality and quantity of education and experience claimed for credit.

JOB POSTING NO: 6707-12A
DATE: 10/04/13
RE-OPENED: 04/22/22
AMENDED: 05/15/26
Applications may be filed online at OR either of the office addresses below:

Application Offices

East Jefferson: Room 206, 1221 Elmwood Park Blvd. Jefferson, LA 70123

West Jefferson: Suite 3100, 200 Derbigny St. Gretna, LA 70053
JEFFERSON PARISH CIVIL SERVICE BENEFITS

Vacation (Annual Leave)
Employees accumulate one half day of paid vacation for every two weeks worked.
Leave accrual rates increase with years of service. Any unused annual leave is
usually paid upon separation from Parish Employment.

Sick Leave
Employees accumulate one half day of paid sick leave for every two weeks worked.
Sick leave is available for personal illness, injury or medical consultations.

Holidays
Nine paid official holidays are observed, plus any holidays declared by Parish Officials.

Life Insurance
All regular employees receive a life insurance policy equal to one year's salary.
Extra insurance may be purchased.

Medical Insurance
An HMO medical insurance plan is avalable for employees and their
dependents. Jefferson Parish pays 80% of the premium for employees and 50% of
the premiums for dependents.
A Flexible Benefits Plan
Employees have the opportunity to save money by paying for health
insurance and optional insurance with pre-tax dollars. A Flexible Savings
Account for Medical Expenses and Dependent Care is also available.

Retirement
Most regular employees belong to the Parochial Employees' Retirement
System instead of the Social Security System. For employees hired after
January 01, 2007, a pension calculated at 3% of salary per year of service
is provided upon retirement at age 67 with 7 years of service, age 62 with
10 years of service, or age 55 with 30 years of service.

Tenure Payment
Employees are paid $25 per year of service in December of each year.
Employees must have worked two years before the first check is paid.
Deferred Compensation Plan(457b plan)
Similar to 401K programs, the 457b Deferred Plan allows employees to defer
up to $14,000 of pretax income each year to supplement retirement savings.
Pre-tax contributions can be cashed in upon retirement or termination without
penalty. This plan is provided by Nationwide Retirement Solutions View phone number on click.appcast.io.

Special leaves of absence for military service, maternity leave, etc.
may be granted in accordance with the Personnel Rules.
01


The supplemental questions are a very important first step in our screening process. Therefore, you are REQUIRED to complete these questions so that we may initially determine your eligibility for this position. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. This means you will be ineligible for further consideration in this recruitment process. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

02


Select the option that describes your highest level of education.

• Some High School
• High School Diploma/GED Certificate
• Some College
• Associate's Degree
• Bachelor's Degree
• Master's Degree
• Doctor of Philosophy

03


Select your highest degree level of education where the major is in Sociology, Psychology, Social Work, or a related behavioral science?

• Associate's degree
• Bachelor's degree
• Master's degree
• Doctor of Philosopy
• I do not possess a degree in which the major is in Sociology, Psychology, Social Work, or a related behavioral science.

04


The Jefferson Parish Personnel Department must verify all educational credentials. For College Education, you must provide your official college transcripts and/or original college diploma. For High School Education, you must provide your original high school diploma or transcript. If you are claiming any additional educational credits or licenses on your application, please submit original, official proof of those credentials as well. To expedite the hiring process, we suggest you begin the process of obtaining this information IMMEDIATELY . For college transcripts , the College or University may mail them to: Jefferson Parish Personnel Department Attn: Recruitment Division 200 Derbigny St., Suite 3100 Gretna, LA 70053 OR The College or University may email the official transcripts to View email address on click.appcast.io. For college and/or high school diplomas , the original, official diploma must be brought into one of the Personnel Offices. Failure to submit Official Transcripts/Diplomas will result in the rejection of your application. Please check "yes" to show that you have read and understand this statement.

• Yes
• No

05


How many years of work experience do you have in the counseling of families AND individuals on social service programs?

• None
• Less than 1 year
• 1 year to less than 2 years
• 2 years to less than 3 years
• 3 years to less than 4 years
• 4 years to less than 5 years
• 5 years to less than 6 years
• 6 years to less than 7 years
• 7 years to less than 8 years
• 8 years to less than 9 years
• 9 years to less than 10 years
• 10 years or more

06


Describe your work experience in the counseling of families AND individuals on social service programs. Please be sure to include when and where this experience was obtained.
07


Do you possess the Basic Family Services Credential from the National Head Start Association (NHSA)?

• Yes
• No

08


Are you proficient in English and Spanish (i.e., fluent in both languages)?

• Yes
• No

Required Question