Team Captain Footwear & Apparel

As a Team Captain – Footwear & Apparel at DICK’S Sporting Goods, you will lead a dynamic retail team, drive sales, and deliver exceptional experiences to athletes across footwear and apparel. Responsibilities Deliver outstanding athlete experiences by anticipating needs and providing clear, accurate, and knowledgeable information about products and assortment. Uphold company merchandising and presentation standards by following floor sets, signage, price changes, inventory presentation, replenishment standards, etc. Promote and lead company programs such as customer loyalty participation, warranty sales, private‑label credit card enrollment, etc. Collaborate with the Store Manager and Assistant Store Manager to develop 30‑60‑90‑day plans supporting business priorities for the assigned department(s). Help establish working plans related to operational initiatives, staffing, hiring needs, and merchandising sets in accordance with budgets and financial goals. Execute plans and adjust throughout the plan duration using independent judgment and analysis of effectiveness. Act as Head Coach and perform general store oversight when the sole leader in building, including opening/closing procedures, front‑end and cash‑office functions, teammate supervision, etc. Communicate departmental goals and plans daily/weekly to direct reports and assign workload based on skill level to maximize efficiencies. Monitor progress against plans, adjust store goals, and pivot accordingly to ensure uninterrupted operations, athlete support, and achievement of payroll and financial goals. Develop effective schedules for direct reports, adjusting as needed to meet athlete traffic demands and ensure successful completion of operational and merchandising initiatives. Build and lead a strong, effective team that delivers positive athlete experiences. Lead sourcing, interviewing, hiring, onboarding, and retaining of direct reports in area(s) of oversight. Ensure teammates receive proper training, coaching, feedback, development, recognition, and motivation throughout their lifecycle. Responsible for performance management, including annual reviews, promotional recommendations, and holding teammates accountable for compliance with policies, procedures, and termination recommendations. Create a store environment where teammates and athletes feel welcomed and respected. Adhere to and enforce policies related to safety, loss prevention, standard operating procedures, and applicable laws and guidelines. Hold teammates accountable for failure to meet expectations. Qualifications High School Diploma or equivalent. 1–3 years of experience; previous retail/customer‑facing experience required. Previous people‑leadership experience preferred. #J-18808-Ljbffr