Program Support Assistant (OA)

Program Support Assistant (OA)Major duties and responsibilities include, but not limited to:Responsible for the smooth daily operation of the HBPC program.Operates at a level of responsibility that requires independent actions with broad program directives and supervisory guidelines.Determines the necessary format for material which is generated by the program in accordance with VA published standards and assures that correspondence is grammatically correct and error free.Maintains cumulative records on program reports and responses; routine data and information requested from outside services; policy statements, minutes; confidential patient records, medications and equipment and ensure that adequate security is always maintained; home visits, patient status, supplies, HBPC fiscal budget, bereavement follow-up with family, phone consultations, Vehicle maintenance and proper utilization, etc. Independently requests office supplies and inventory forms.Initiates computer reports, patient history, and all clinical information as it relates to HBPC patients.Manages and is accountable for HBPC's Fund Control Point through IFCAP.Acts in a supervisory role to any summer or volunteer personnel.Exercises full control of the staff's travel to be able to independently schedule conferences, arrange travel and accommodations for those attending, and prepares minutes of the proceedings.Receives and screens all incoming mail, responding to non-technical correspondence and appropriately routing all other correspondence.Serves as the timekeeper for HBPC staff and alternate for other services.Reminds staff of upcoming meeting, training courses, etc. designated as mandatory by the Program Director.Reviews all correspondence by the HBPC team members for any conflict with established policies/procedures and attempts to resolve the issues prior to presenting to the Program Director for signature and/or comments.Work Schedule: Monday - Friday, Off on Tuesdays, 8:00 am to 4:30 pmThis is not a virtual position.PD#: PD01151-ARelocation/Recruitment Incentives: Not authorizedCritical Skills Incentive (CSI): Not approvedPermanent Change of Station (PCS): Not authorized