Master Service Technician

Overview Hussmann’s team of Technicians maintain, diagnose, and repair HVAC/R in supermarkets, convenience stores, and cold storage facilities. Build your career with industry leaders since 1906. Join our team of hardworking refrigeration experts and discover your potential. Why Hussmann? Bi-annual bonuses based on performance Paid training and access to online training videos Paid drive time (including overtime) 22 days paid off – 10 days of vacation, 12 company holidays Company vehicle provided On-the-job, hands‑on training opportunities for Technicians, electric and mechanical theory, and model‑based training Sign‑on bonus available Responsibilities Responsible for performing prescribed, routing maintenance procedures on supermarket refrigeration system and self‑contained temperature‑controlled merchandisers. Responsible for partnering with other technicians for start‑up of new refrigeration equipment. Understands how workplace efficiencies directly relate to company profitability and is knowledgeable and able to resolve customer warranty issues rapidly and accurately. Serve as a mentor to other technicians and be able to teach classes on HVAC/R processes, diagnostics, parts, etc. Match customer needs with potential sales opportunities and assist service management team in providing material and labor estimates as necessary to bid service and repair jobs. Complete necessary documents (work tickets and timesheets) and electronic communication in a thorough, accurate, professional, and timely manner. Manage truck inventory: order, receive, bill out, and maintain parts responsibly with a minimum of waste. Manage assigned vehicle within all company guidelines. Maintain a clean vehicle and perform required maintenance on time. Demonstrate working knowledge of advanced electrical and mechanical repairs, HVAC maintenance and repairs, EMS programming, operation, and troubleshooting, advanced wiring diagrams, and complex schematic diagrams to meet customer needs. Tru­bleshoot and repair equipment on more complex service calls. Demonstrate a working knowledge of compressor operating parameters, oil differential pressure valves and oil level controls. Show understanding of low/high pressure oil systems, split condensing/low ambient controls, refrigerated equipment startup, EMS controls, CO2 refrigeration, new retail store refrigeration startup, air flow characteristics and testing, motor VFD’s, and advanced wiring diagrams. Perform system refrigerant and oil conversions. Additional duties as assigned. Qualifications Formal Education Requirement: High School Diploma/GED. Preferred level: HVAC‑R Technical School Degree. Minimum Years Of Experience Necessary External Candidates: 10 years in the field or 7 years with Certification from a Technical School Internal Candidates: 7 years of experience with completion of OJT & Skills Assessment Additional Information Must have a Valid Driver’s License and maintain a safe driving record in accordance with the Fleet Policy. Must be physically able to walk distances, bench and crouch, climb ladders, work at high elevations and lift/carry objects up to fifty pounds, repetitively and for an external period. Must have excellent verbal and written communication skills, detail oriented and highly motivated. Must have strong mechanical aptitude and knowledge of basic maintenance tasks and use of hand tools. Must be able to work nights and/or weekends as required. Working knowledge of basic refrigeration and/or commercial refrigeration and HVAC is preferred. Strong leadership and business acumen. EPA 608 Universal Certification. Superior decision‑making ability and paperwork skills. Able to correctly teach all the previously listed items. Benefits & Perks – What’s In It For You Health Benefits – Offering medical, dental, vision, prescription plans, plus Health Savings Account and Flexible Spending Account options. Voluntary Benefits – Life, accident, critical illness, disability, legal, identity theft, and pet insurance. Hussmann Retirement Savings & Investment Plan – 401(k) plan with company matching contributions and immediate vesting. Paid Time‑Off Benefits – Paid time off, stewardship and parental leave. Educational Assistance – Tuition reimbursement for job‑related courses after six months of service. Health Management and Wellbeing Programs – EAP, virtual health management, chronic condition, and tobacco cessation. About Hussmann For over a century, Hussmann Corporation has been a global leader in commercial refrigeration equipment, delivering solutions that meet the demands of the modern food retailing industry. Headquartered in St. Louis, MO, Hussmann offers a diverse range of products and connected solutions designed to enhance operational efficiency, optimize visibility of merchandise, and keep food fresh. With a nationwide network of skilled technicians, Hussmann goes beyond manufacturing — a trusted partner, relentlessly driving customer success. Hussmann is a subsidiary of Panasonic USA. Hussmann is proudly committed to creating an inclusive environment. All qualified applicants will receive consideration for employment without regard to veteran status, disability, age, race, color, religion, sex, national origin, genetics, medical condition, or any other characteristic protected by law.

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