FIELD SERVICE TECHNICIAN

Job Description

Job Description

Description:

Can you troubleshoot and repair AC VFDs, DC motor controls, and PLCs used in industrial production machinery? Are you one of the few that can troubleshoot and solve complex problems? Do you like working on different types of machinery and have an appreciation for them to work correctly? Can you work in a fast-paced organization where “Legendary Service” is the norm and not the exception?

What we are looking for:

• Experienced Industrial Electronic Field Service Technician w/an electro-mechanical background.
• VFD and PLC background
• Strong electro-mechanical problem solvers
• Positive attitude and energetic personality
• Good writing and oral communication skills
• Able to work effectively with others and independently
• Ability to multi-task
• Self-driven, well organized, and capable of working independently with minimal supervision.

Job Duties:

• Performs troubleshooting of PLC’s, HMI’s, Motion Controllers, AC/DC drives, and industrial devices for Innovative IDM customers.
• On-site troubleshooting and electronic repair of simple to complex production machinery
• Installation and start-up of industrial control systems
• Participate in a rotational “On Call” after hour call service
• Work with both internal and external customers.
• Performs field retrofits and start-up services of large-scale complex control systems.
• Possesses a “do whatever it takes” mentality to service and repair products to meet the needs of the customer.
• Researches and resolves difficult technical service situations in a calm, professional and efficient manner.
• This is not an IT role.

• Must have 3-5 years of experience troubleshooting industrial electronic controls to include relays, contactors, solenoids and control logic.
• Must have the ability to read and understand electrical-electronic schematic diagrams.
• The skill required to troubleshoot, repair, and program AC VFDs and DC motor controls.
• The ability to troubleshoot PLC’s and Servo motion controllers.
• Excellent verbal and written communication skills.
• Self-starter who works independently and is self-motivated.
• Exhibits creativity and tenacity to troubleshoot and repair all types of electronic and industrial devices.
• Manages multiple projects and timelines with a sense of urgency.
• Strong organizational, analytical and decision-making skills.
• Electrical/electronic ACAD and PLC programming experience is a plus.
• Four-year degree preferred.
• Must possess applicable hand tools.

Benefits:

• Company Truck
• Fuel Card
• Daily overtime - time and a half for hours worked beyond the standard 8-hour workday.
• Double-time for billable work on Sundays.
• Additional 15% pay incentive for travel jobs.
• 401K Company Match
• PTO
• Personal Time
• Volunteer Time
• Paid Holidays
• Student Loan Match
• Tuition Reimbursement
• Medical
• Dental
• Vision
• Flexible Spending Account (FSA)
• Company Paid Life Insurance
• Short Term Disability
• Long Term Disability
• Accident & Critical Illness