HR Generalist

HR Business Partner

Bilingual English/Spanish required

Location: Remote within Texas, Ohio, Indiana, Georgia, Pennsylvania, Delaware or New Jersey

Travel: Onsite visits to client locations as needed

Required: Experience supporting a high volume hourly workforce in manufacturing or distribution; fluency in English and Spanish

Position Summary

Join our team as support our temporary hourly associates, internal staff and leadership teams. In this role, you will address workplace concerns, conduct investigations, coach leaders, and help ensure consistent application of company policies across multiple client locations.

This position requires someone who understands the pace and demands of manufacturing or distribution environments and can build trust with associates, onsite teams, and client managers.

While the role is remote but may require travel to client sites is required as needed to conduct investigations and provide onsite support.

What You'll Do

• Serve as a primary resource for employee relations concerns involving a high volume hourly workforce across multiple client locations.
• Communicate directly with associates in English and Spanish to understand concerns, explain processes, and support resolution.
• Conduct timely, thorough, and impartial investigations into workplace concerns, including complaints involving conduct, harassment, discrimination, attendance, and policy violations.
• Interview associates and managers, gather statements, review supporting records, and prepare clear, objective investigation summaries.
• Recommend appropriate resolutions and corrective actions.
• Coach onsite leaders on documentation, performance management, conflict resolution, and consistent policy application.
• Manage employee relations requests through Nitro ticketing system, prioritizing urgent issues and maintaining accurate case notes and follow-up.
• Maintain confidential records and document relevant activity in HR systems and Bullhorn, as applicable.
• Identify recurring concerns and recommend improvements to communication, training, associate engagement, and retention.
• Collaborate with client managers and internal operations teams to resolve concerns while maintaining strong working relationships.
• Travel to client locations as needed for investigations, associate meetings, and operational support.

Required Qualifications

• Prior employee relations experience supporting a high volume hourly workforce in a manufacturing or distribution environment.
• Fluency in English and Spanish, with the ability to conduct interviews, explain policies, and communicate clearly in both languages.
• Demonstrated experience conducting workplace investigations and documenting findings.
• Strong judgment and the ability to handle sensitive information with discretion.
• Experience advising managers on employee concerns, performance issues, and corrective action.
• Strong organization and follow-through, with the ability to manage multiple cases and competing priorities.
• Ability to work independently in a remote setting while remaining responsive to associates and business partners.
• Residence in New Jersey, Pennsylvania, Delaware, or Maryland, with the ability to travel to client sites as needed.

Preferred Qualifications

• Experience using Nitro ticketing and Bullhorn.
• Experience in staffing or supporting hourly associates across multiple client sites.
• Experience supporting multiple shifts or 24/7 operations.
• Bachelor's degree in Human Resources, Business, or a related field, or equivalent relevant experience.

Pay: $65,000-$72,000

Medical/Dental/Vision coverage

Paid holidays, paid time off and personal time