Delivery Team Associate

Dragonfly Health - A Great Place To Land

Dragonfly Health is the leading care-at-home data, technology and service platform, and the industry's first scale durable medical equipment (DME) and pharmacy solution. Built on a 20-year history, Dragonfly Health uses advanced technology and robust analytics to manage DME and pharmaceutical services as part of a single, efficient solution for caregivers, patients, and their families. We serve over 145,000 patients every day in all 50 states.

Here, you are an integral part of a team that is transforming the future of hospice and post-acute healthcare. This is where innovation, collaboration and compassion thrive, allowing us to carry out our work at the highest level to serve our patients at a time in their life when they need us most.

We offer a dynamic and inclusive workplace where you'll have the unique opportunity to shape the future of healthcare alongside a passionate and talented team. We believe in empowering our employees to grow both personally and professionally, providing ample opportunities for career advancement, continuous learning, and skill development.

The dragonfly is symbolic of the transformational impact we're making on the industry, our people, and the lives we touch. We are a guiding force for what's ahead, delivering more than equipment and medications, but also comfort and peace of mind. We are agile and adaptable, able to quickly and easily pivot from one point to the next, ready for whatever situation or patient need that arises.

Whatever it takes. Wherever it takes us.

What We Offer

• Competitive Pay
• Comprehensive Benefits Package (Health, Dental, Vision, PTO, Sick Time, 401k w/match, etc.)
• Growth Opportunity and Career Advancement
• Agile and Adaptable Team Culture
• Innovative and Revolutionary Technology Solutions
• A Higher Calling to Provide Quality Patient Care

What You Will Do

• Deliver, set up, maintain, and troubleshooting medical equipment at our patients' homes and healthcare facilities
• Provide exceptional customer service by ensuring timely and accurate deliveries
• Educate patients, caregivers, and family members on the proper use of equipment
• Be the hero behind the scenes, making an impact each and every day

What We Look For

• Compassionate individuals with at least 6-months of exceptional customer care experience required
• Passionate, team-players who care about making a difference in the lives of others
• Flexibility to work varying hours, weekends and/or on-call when required
• Three consecutive years of driving history with no major moving violations or accidents
• Anyone between the ages of 21-25 years old must successfully demonstrate a clean motor vehicle record (no at fault accidents or moving violations)
• High School Diploma or equivalent
• Prior delivery experience preferred

Why DME Technicians Are Important

Our DME Technicians are responsible for so much more than dropping off packages. It's not only about the journey but the destination. By providing life-sustaining medical equipment and/or pharmaceutical solutions, our DME Technicians are instrumental in delivering the highest level of well-being to the patients we support. This higher calling isn't chosen for us. It's what we're here to do.

This position requires a level 2 Clearinghouse background screening. You may find out more information regarding this process here: Care Provider Background Screening Clearinghouse Education and Awareness

Let's Soar Together

Qualifications

Skills

Required

Working knowledge of Microsoft Teams

Some Knowledge

Customer Service

Some Knowledge

Education

Required

High School or better.

Experience

Preferred

Prior knowledge or experience of working with Durable Medical Equipment 1 year of Delivery/Driver Experience

Licenses & Certifications

Required

Valid U.S. Driver License

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.