Receptionist/Front Office - Tecumseh Family Health Clinic

Job Description

Job Description

Job Title: Receptionist/Front Office - Tecumseh Family Health ClinicLocation: Tecumseh Family Health, Tecumseh, NebraskaDepartment: TFHReports To: Clinic ManagerWork Schedule: Working hours are Monday-Friday 8:00 to 5:00. Additional hours will be 7:45-12:00 on a Saturday rotation. Hours may vary due to workload, holidays and vacations.  Position Summary: Ability to deal with all aspects of front office duties and be able to handle the demands pleasantly, professionally and efficiently. Duties & Responsibilities: Greeting patients and visitors to the clinic. Accurately obtaining demographic and insurance from patients.Entering patient information into the computer system.Registering patients according to clinic protocol.Preparing patient encounter forms. Answering and directing telephone calls.Scheduling patient appointments. Copying medical records.Picking up and distributing mail daily.Answering patient questions concerning their statement and/or directing to billing and coding department.Asking for and obtaining patient payments.Receiving and posting patient payments making sure the batch reconciles.Preparing a daily deposit in a timely manner.Maintaining a clean reception area to show a professional image.Keeping the clinic clean and disinfected at all times.Contribute to team efforts by accomplishing results timely.Understand and demonstrate compliance with HIPPA regulations and will comply with all JCH policies and procedures. Any other responsibilities deemed necessary by the Clinic Manager.Patients are always our first priority. Qualifications & Skills: Warm, outgoing personality, excellent telephone etiquette, ability to work well under pressure, ability to work accurately, efficiently, and independently, ability to interact effectively and in a supportive manner with all persons.Preferred minimum level of education: High School Diploma.Some clerical/medical training or experience is desirable.Courteous and pleasant manner.Good business communication skills. Knowledge of professional telephone techniques and patient relations.Ability to work in a busy, stressful office environment. Benefits We Offer: Competitive wagesComprehensive health, dental, and vision insuranceRetirement savings planProfessional development opportunitiesSupportive and collaborative work environmentPaid time offSick payWhy Join Us?At Johnson County Hospital, we value our team and foster a supportive environment where you can thrive. Join us to make a difference in the lives of our patients and their families.