Technology Product Management Senior Analyst - AVP

Technology Product Management Senior Analyst - AVP

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Job Overview

The Technology Product Management Senior Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources, cutting through noise to focus on key essentials to progress the agenda. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual. The ability to function effectively with changing priorities is essential.

Responsibilities

• Bears oversight into the full program of a financial forecasting platform that supports Treasury and Finance partners.
• Owns the working backwards documents for feature releases i.e. Product release doc, Press Release, FAQs
• Makes use of research, user studies, metrics and competitive analysis to understand the customer and business needs for a platform product. Leverages data insights to inform prioritization and strategic direction.
• At a program level ensure Strategic Alignment: Ensuring all projects within the program align with the organization's strategic goals and objectives.
• Program Planning and Design: Defining the program's scope, goals, and deliverables, and developing a comprehensive plan that integrates individual project plans.
• Resource Management: Allocating and managing resources (human, financial, and material) across different projects within the program to ensure efficient utilization.
• Stakeholder Management: Identifying and engaging with all relevant stakeholders, including senior leadership, project managers, teams, and external partners, to ensure clear communication and alignment of expectations.
• Risk Management: Identifying, assessing, and mitigating risks at the program level, which can impact multiple projects.
• Budget Management: Overseeing the overall program budget, ensuring financial objectives are met and managing variances.
• Governance and Oversight: Establishing and maintaining program governance structures, processes, and controls to monitor progress, ensure compliance, and make informed decisions.
• Performance Monitoring and Reporting: Tracking the overall performance of the program, including progress, risks, and benefits realization, and reporting regularly to senior management and other stakeholders.
• Benefit Realization: Focusing on ensuring that the intended benefits of the program are achieved and sustained.
• Change Management: Managing organizational change associated with the program's outcomes.
• Leadership and Mentorship: Providing leadership, guidance, and support to project managers and their teams, fostering a collaborative and high-performing environment.
• Problem Resolution: Acting as an escalation point for issues that cannot be resolved at the project level, and facilitating solutions.
• Identifies issues that will keep the platform features from delivering on time and/or with the desired requirements and communicates to leadership.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications

• 5-8 years in a program management/ product management environment.
• Strong analytical and quantitative skills; Data driven and results-oriented.
• Proficient with Excel and intermediate functions; insightful in synthesizing data to generate impactful decks.
• Strong financial background with an understanding of fundamental principles.
• Experience in affecting large culture change.
• Skilled at working with third-party service providers.
• Excellent written and oral communication skills.

Education

• Bachelor's/University degree or equivalent experience.