Sign up to access all features of our service.
  • Job search
  • Favorites
  • Create a CV
    New
  • Salaries
  • Subscriptions

Guest Experience Lead (GEL)

McDonald's

McDonald's Works for Me

I'm going places. I want to have fun, I like to be challenged, and I need a schedule that works for me.

The Job for Me Get a job that fits your life, inspires your best, and moves you forward. Choose your hours. Pursue your education. Build your skills and be yourself.

The Team for Me Our people want to say YES to working with energy and purpose, learning new skills, serving delicious food and creating feel-good moments with our guests. Does this sound like you? You'll fit right in.

The Place for Me From here, you can go further than you thought possible. Reach your goals and build your future with college tuition assistance, high school completion programs, English language courses and valuable job skills.

We are committed to being America's best first job. Let's talk. Make your move.

See a day in the life of a Guest Experience Lead at McDonald's

Requirements:

We believe in letting you do you. If you're looking for a part-time job that supports your full-time ambition, you've come to the right place. And right now we have an awesome opportunity for Guest Experience Leaders to work in our restaurant between the hours of 8am and 8pm. The Guest Experience Leader gets to create feel-good moments everyday with customers by:

  • Greeting guests and communicating with them while ordering
  • Offering help with using the ordering kiosks
  • Offering assistance to those in need of some extra hands
  • Checking with them once they have their food to make sure they're satisfied, or to see if they need anything else
  • Ensuring kids receive a kid treat
  • Handling any concerns
  • Communicating with the restaurant team to provide feedback and recommendations

All you'll need is an outstanding attitude, willingness to learn and grow and the capability to excel in a fast-paced, team environment. We'll teach you the rest. We offer great pay, tremendous benefits and a chance to grow like you wouldn't believe. Sound good? Give us a try! You must be 16 years of age or older to work as a Guest Experience Leader at corporate owned and operated McDonald's restaurant.

Additional Info:

A job as a Guest Experience Leader at a McDonald's Corporate owned restaurant gives you the chance to grow your skills and meet great people, while earning some outstanding benefits opportunities along the way. Those can include:

  • Competitive pay
  • Medical, dental and vision coverage
  • 401k with matching contributions
  • Paid time off equal to 2% of gross earnings
  • Unpaid Leaves of Absence
  • Education through Archways to Opportunity including opportunities to earn a High School degree, college tuition assistance and English classes as a second language
  • Discount programs
  • Free meals / meal discounts

This job posting contains some information about what it is like to work in a McDonald's restaurant, but it is not a complete job description. People who work in a McDonald's restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of this job.

By applying to this position, I understand that I am applying to work at a restaurant that is owned and operated by an independent franchisee, not McDonald's USA. I understand that this franchisee is a separate company and a separate employer from McDonald's USA. Any information I provide in this application will be submitted only to the independent franchisee, who is the only company responsible for employment matters at this restaurant. I recognize that the independent franchisee alone will make all decisions concerning employment matters, including hiring, firing, discipline, supervision, staffing and scheduling. By applying for a job at a franchisee operated restaurant, I understand that the information I provide will be forwarded to the franchisee organization in order for that organization to reach out to me and process and evaluate my application. I acknowledge that McDonald's USA will not receive a copy of my employment application and will have no involvement in any employment decisions regarding me, including whether I receive an interview or whether I am hired to work for the franchisee. I understand that I need to contact the franchise organization for information about its privacy practices.

McDonald's
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Guest Experience Lead (GEL) in Joliet, IL vacancy
  • Panda Restaurant Group, Inc. in Joliet, IL is seeking a Shift Lead to support management in delivering Panda's mission: food with...  ...a fast-paced team during your shift, help create a welcoming guest experience, and gain hands-on experience in cooking and preparing Panda favorites... 
    Suggested
    Shift work

    Pandainn

    Joliet, IL
    4 days ago
  •  ...customer service while training team members for success. Supervisory experience and knowledge of restaurant operations are essential. Additional responsibilities include auditing supplies, resolving guest complaints, and maintaining operational equipment standards. The... 
    Suggested

    ViziRecruiter,LLC.

    Joliet, IL
    3 days ago
  •  ...oversight for all front-of-house activities, coordinating with the Executive Chef and brand standards to deliver an elevated guest experience. The role requires five years of progressive restaurant leadership, including at least three years in a GM or senior leadership... 
    Suggested

    Hollywood Casino Joliet

    Joliet, IL
    1 day ago
  • $15 per hour

    McDonald's in Bolingbrook, IL is hiring for a Guest Experience Leader. You will greet guests, help them place orders, and assist with kiosks in a fast-paced team setting. You’ll engage with guests to ensure satisfaction, help with kid treats, and address concerns while... 
    Suggested

    McDonald's

    Bolingbrook, IL
    2 days ago
  • Taco Bell franchisee is seeking a Restaurant General Manager to oversee daily operations and drive outstanding guest experiences. You will lead hiring, onboarding, and training for Team Members and Shift Leads, schedule the workforce, resolve performance issues, and manage... 
    Suggested
    Shift work

    Taco Bell

    Homer Glen, IL
    4 days ago
  •  ...Subway - 1142-0 in Plainfield, Indiana is seeking a Shift Manager dedicated to providing an excellent guest experience and managing daily operations. Responsibilities include supervising staff, controlling inventory, and ensuring compliance with food standards. Applicants... 
    Full time
    Part time
    Shift work

    Subway - 1142-0

    Plainfield, IL
    1 day ago
  • Jared Jewelers is seeking a Luxury Fashion and Timepiece Manager to drive store sales and guest experience in luxury fashion and timepiece categories. You will oversee fashion and timepiece merchandise, deliver brand education, and develop training plans to lift overall... 

    Signet Jewelers

    Bolingbrook, IL
    4 days ago
  • We are looking for an Assistant Restaurant Manager to help lead our Dunkin' team. They will support the Restaurant Manager in developing a capable team and delivering great guest experiences while driving profitable top-line sales. The role involves developing Crew and... 
    Shift work

    Workstream

    Minooka, IL
    2 days ago
  • A leading entertainment company in Joliet, Illinois, is seeking a Casino Cashier Supervisor...  ...operations, ensuring high levels of guest service, and training new team members....  ...school diploma, relevant customer service experience, and proficiency in Microsoft Office. This... 
    Work at office
    All shifts
    Night shift

    ViziRecruiter,LLC.

    Joliet, IL
    1 day ago
  • $15.5 - $17 per hour

    The role of a Guest Service Associate (GSA) is the first and last impression of the guest's entire experience, so it is important to always maintain a cheerful and positive attitude. A Guest Service Associate works with like-minded individuals who share in their excitement... 
    Hourly pay

    NORTH AMERICAN WAX COMPANY LLC

    Plainfield, IL
    3 days ago
  •  ...Restaurant General Manager in Crest Hill, IL to lead daily operations, coach a diverse team,...  ...uphold brand standards. You will drive guest satisfaction, manage P&L, labor, and...  ...strong sales and a safe, welcoming dining experience. The role requires 50-hour weeks, excellent... 

    Taco Bell

    Crest Hill, IL
    5 days ago
  • $16.5 - $17 per hour

     ...administrative tasks, and ensuring compliance with company standards. A strong background in customer service and previous supervisory experience is preferred. The position offers a salary range of $16.50 - $17.00 per hour, along with various benefits including insurance... 
    Hourly pay

    Ross Stores, Inc.

    Bolingbrook, IL
    4 days ago
  • $15.5 - $17 per hour

    NORTH AMERICAN WAX COMPANY LLC is seeking a Guest Service Associate (GSA) in Plainfield, IL. The GSA will be responsible for creating a memorable guest experience, selling wax passes, and maintaining the center's cleanliness. A high school diploma or GED along with relevant... 
    Hourly pay

    NORTH AMERICAN WAX COMPANY LLC

    Plainfield, IL
    4 days ago
  •  ...events beyond the store, including schools, festivals, fundraisers, and farmers markets. You will learn to lead events and build authentic connections with guests outside the bakery, with the possibility of a guest service role inside the shops. The position supports bakeries... 
    Local area

    Nothing Bundt Cakes #105

    Mokena, IL
    5 days ago
  •  ...excellence. Responsibilities include coaching crew members, driving sales goals, and maintaining a guest-first culture. The ideal candidate will have restaurant or supervisory experience and possess essential math, writing, and basic computer skills. A high school diploma or... 
    Shift work

    The company name is "The Hari Group".

    Joliet, IL
    5 days ago
  • A leading hospitality group is seeking a Restaurant Manager to provide strong leadership and ensure operational excellence. In this role...  ...include hiring and training staff, managing costs, and fostering a guest-first culture. The ideal candidate has a solid background in... 
    Full time

    The Hari Group

    Bolingbrook, IL
    1 day ago
  • A leading restaurant chain in Elwood, IL is seeking a Restaurant Manager to oversee daily operations. The role involves training and...  ...strong leadership skills, financial management abilities, and experience in a supervisory capacity within the restaurant or retail industry... 
    Full time

    The Hari Group

    Elwood, IL
    3 days ago
  •  ...Restaurant Manager in developing a dedicated team, ensuring excellent guest experiences, and improving sales. The ideal candidate should have...  ...standards, and driving financial performance. Join us to lead a committed team and enhance our restaurant's guest service and... 

    The company name is "The Hari Group".

    Joliet, IL
    1 day ago
  • MOD Super Fast Pizza, LLC. is seeking a Shift Supervisor to lead the Squad Crew in Bolingbrook, IL, directing pizza and salad production...  ...MOD values, coach staff, and ensure fast, friendly service to guests at our restaurant near Chicago. Medical, dental and vision... 
    Shift work

    MOD SUPER FAST PIZZA, LLC.

    Bolingbrook, IL
    1 day ago
  •  ...CommonSail Investment Group oversees dining operations, ensuring high production, quality, and customer service for residents and guests. You will lead dining room staff to deliver timely, courteous service and uphold safety and hospitality standards. Responsibilities include... 

    StoryPoint Group

    Bolingbrook, IL
    2 days ago
  • H&M in Joliet, IL is seeking a Store Manager to lead the full store team and deliver an outstanding omni-channel customer experience. You will guide visual and commercial standards, drive sales and profit plans, and promote a collaborative, inclusive culture. You will... 

    H&M

    Joliet, IL
    1 day ago
  • MINISO USA is seeking a Store Manager in Joliet, Illinois, to lead store operations and create a vibrant atmosphere for both team and...  ...ideal candidate will have over 3 years of retail management experience, strong leadership skills, and the ability to work a flexible schedule... 
    Flexible hours

    MINISO USA

    Joliet, IL
    4 days ago
  • $19 - $30 per hour

     ...Illinois is seeking a Store Manager to oversee store operations and lead a vibrant team. The ideal candidate will have a strong...  ...in retail management and a passion for enhancing the customer experience. Responsibilities include driving sales performance, ensuring operational... 
    Hourly pay
    Flexible hours

    Miniso

    Joliet, IL
    1 day ago
  • A leading fast-food restaurant in Joliet, IL, is seeking a General Manager to oversee restaurant...  ...managing food production, ensuring guest satisfaction, and leading staff....  ...equivalent and at least one year of leadership experience. The position offers competitive pay and... 

    McDonald's

    Joliet, IL
    4 days ago
  • Noodles & Company in Plainfield, IL is hiring an Assistant General Manager to lead, coach, and work alongside our teams to deliver great food and welcoming guest experiences. You will drive steady execution, ensure high standards, and lead by example across opening, mid... 
    Shift work

    Noodles & Company

    Plainfield, IL
    1 day ago
  •  ...Chuck E. Cheese in Joliet, IL seeks a results-driven General Manager to set the tone for the restaurant and ensure every guest leaves happy. You will lead operations, drive sales, and inspire your team while maintaining safety and quality standards. The company features... 

    CEC Entertainment, LLC

    Joliet, IL
    1 day ago
  •  ...retail locations and events, maximising brand visibility, and generating leads. Ideal candidates are natural communicators who thrive in dynamic settings and have prior customer service experience. The position includes a pay of $17/hour with bonus incentives, along with... 

    Acosta Sales & Marketing

    Lockport, IL
    2 days ago
  •  ...Tools in Crest Hill is looking for a motivated Store Manager to lead teams in maximizing financial performance and optimizing...  ...will drive sales, manage costs, and create a fulfilling customer experience. The role includes responsibilities in team building, training,... 

    Harbor Freight Tools

    Crest Hill, IL
    4 days ago
  • $16.5 - $19.8 per hour

    A leading beauty retail provider is seeking an Assistant Manager in Shorewood, IL. This role requires overseeing daily store operations...  ...service. The ideal candidate will have retail management experience, strong communication and leadership skills, and the ability to... 
    Hourly pay

    Sally Beauty

    Shorewood, IL
    4 days ago
  • A leading restaurant company in Elwood, Illinois, seeks a Shift Leader to support a respectful...  ...coaching crew members, maintaining a guest-first culture, and ensuring compliance...  ...should have restaurant or retail experience, with a high school diploma preferred. This... 
    Shift work

    The company name is "The Hari Group".

    Elwood, IL
    3 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Guest Experience Lead (GEL). Be the first to apply!