Milieu Specialist - Lancaster Child/Adolescent Day Hospital

Part-time Clinical Care Position

Works collaboratively with case counselors, therapists, nurses and psychiatrists to facilitate, organize, and implement a stable milieu structure and smooth operation of the unit; ensures the safety of clients, visitors, and staff; provides therapeutic interventions in accordance with individual patient treatment plans and hospital policies; performs a variety of client care.

Responsibilities include:

• Providing day-to-day oversight of all therapeutic activities.
• Managing behavioral crises under the direction of the director and program psychiatrist, including 1:1 observation, redirection, physical restraint and team crisis intervention.
• Establishing and maintaining positive, therapeutic relationships with clients.
• Maintaining an awareness of significant client history, present status, and any precautions in effect. Collaborating with other staff to provide input into treatment plans for individual clients.
• Demonstrating collaboration and teamwork in maintaining a structured and safe milieu, and assisting with milieu programming such as providing direct care to clients as needed.
• Performing secretarial/receptionist duties for the program including filing, copying, faxing, scheduling appointments, answering phones and reviewing and preparing client reports and data. This also includes coordination and completion of any written communication and assistance in carrying out the treatment plans for clients.
• Overseeing the physical management of the program and recognizing changes and unsafe conditions in the milieu. Collaborating with treatment team staff to implement prompt, therapeutic interventions.
• Effectively utilizing leadership/teaching/counseling techniques to gain cooperation and to motivate program participants.
• Observing patient's appetite and promoting healthy nutrition and sleep patterns.
• Assisting hospital staff in operation and management of the milieu as well as performing assignments, activities, and tasks.
• Conducting clinical interventions according to established standards.
• Providing transportation in a WellSpan Philhaven vehicle to and from the program for clients that meet requirements and are in need of transportation.

Common expectations include:

• Maintaining knowledge of policies and procedures relevant to the application for services in the region. This includes the intricacies and nuances of complex funding issues for levels of care, Health Choices, managed care organizations and other funding entities.
• Demonstrating ongoing personal and professional development.
• Maintaining proficiency in Therapeutic Crisis Intervention (TCI) principles of de-escalation.
• Assisting in the training/orienting of new employees to policies, procedures, practices, and operations.

Qualifications include:

• Bachelors Degree From a college or university that is accredited by an agency recognized by the United States Department of Education or the CHEA in a recognized clinical discipline including social work, psychology, nursing, rehabilitation or activity therapies. Required or
• Bachelors Degree Has an equivalent degree from a foreign college or university that has been evaluated by the AICE or the NACES. The Department will accept a general equivalency report from the listed evaluator agencies to verify a foreign degree or its equivalency. Required or
• Masters Degree Has a graduate degree in a clinical discipline with 12 graduate-level credits in mental health or counseling from a program that is accredited by an agency recognized by the United States Department of Education or the CHEA. Required

Work experience required includes:

• 1 year Progressive experience in an office setting. Preferred
• Behavioral/mental health or social science experience. Required

Must possess a valid driver's license in the current state of residence. Driving record must meet requirements established by WellSpan Risk Management.

Knowledge, skills, and abilities include:

• Excellent human relations and oral/written communication skills.
• Teaching ability.
• Customer service awareness and ability.
• Visual and cognitive ability to read and write.
• Analytical skills.
• Initiative and leadership skills.
• Knowledge of and ability in the care and handling of clients in a specific age group.

Benefits Offered:

• Comprehensive health benefits
• Retirement savings plan
• Paid time off (PTO)
• Education assistance
• Financial education and support, including DailyPay
• Expanded Paid Parental Leave

For additional details: Benefits & Incentives | WellSpan Careers (joinwellspan.org)

Location: 780 Eden Rd, Lancaster, PA, 17601, US