Senior IT Administrator
Ascendancy Group LTD
Job Description
Job Description
Description:
The Ascendancy Group’s Mission
To be the unequaled provider of special operations forces (SOF) and Intelligence Community focused technical, service, and training-based solutions.
* This position is contingent upon contract award *
Overview
As a TAG Senior IT Administrator, you will lead the end-to-end technical strategy, security architecture, and operational oversight for Deployable Communications Kits (DCKs) used for secure, managed-attribution communications. In this role, you will own infrastructure design, standards, and compliance; guide procurement, imaging, isolation technologies, and lifecycle management; ensure help desk readiness and training delivery; and maintain audit-ready documentation aligned to USG requirements.
Security Requirement:
- An active SECRET clearance
Roles and Responsibilities:
- Design secure reference architectures for kit connectivity and managed attribution (MA), including network segmentation, VPN policy baselines, identity boundary controls, browser isolation, virtual containers, and app streaming.
- Define security baselines, hardening standards, and configuration templates (e.g., CIS Benchmarks, applicable NIST guidance such as SP 800-53/800-171, and media sanitization via 800-88) aligned to client requirements.
- Establish logging/telemetry, SIEM integration, and incident workflows for kit devices (e.g., endpoint detection & response, audit trails, secure update channels).
- Own end-to-end lifecycle governance (2–3 years): procurement standards, asset tagging/serialization, chain of custody, maintenance, patching cadence, and decommissioning/sanitization.
- Define SLAs, surge protocols (=2-hour response), escalation paths, and service reporting/dashboards.
- Coordinate with vendor partners and the client for requirements validation, risk acceptance, and change management.
- Select and standardize technologies for isolation (virtual containers, ephemeral browsers, app streaming), device management (e.g., Microsoft Intune/Endpoint Manager, Autopilot), and secure connectivity (VPN clients/routers, MFA/2FA).
- Oversee golden images, secure boot, firmware policies, certificate management, and update channels across laptops/tablets/routers/peripherals.
- Direct the training program for managed attribution usage, kit handling (Faraday bags, data blockers), and secure operating procedures; approve training content and job aids.
- Ensure help desk SOPs align with ITIL practices; maintain a tiered support model, runbooks, and knowledge base.
- Maintain documentation: SSPs, diagrams, SOPs, asset registers, inventory logs, incident records, and patch status for audits.
- Implement risk management processes, vulnerability management, and continuous improvement.
Position Requirements:
- 7–10+ years' experience in infrastructure/IT operations; 3+ years leading secure endpoint or field-kit programs.
- Certifications (requested): CISSP, CISM & ISSM (or equivalent DoD 8570/8140 management-level certifications).
- Technical Depth: Secure device management (Windows 11, iOS/iPadOS, Android Enterprise), Microsoft Entra ID/Azure AD, Intune/Endpoint Manager, VPN technologies, MFA/2FA, EDR/SIEM, browser isolation/app streaming frameworks.
- Soft Skills: Program leadership, executive communication, vendor management, audit/documentation discipline.
Preferred
- Experience supporting USG programs, managed attribution concepts, or deployable/expeditionary communications.
- Familiarity with STIGs/CIS controls, Zero Trust principles, and field logistics.
The Ascendancy Group (TAG) was founded on and thrives based on relationships, reputation, and trust.
We are passionate about everything we do.? One hundred percent of our government-focused teammates are former members of the Department of War or the Intelligence Community who still believe in supporting our nation. We offer like-minded individuals the opportunity to continue working in small teams on unique and challenging problem sets that further our nation's security.
If you possess the experience, qualifications and drive required for this position, please APPLY NOW for consideration!?
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