Lead Health Plan Solution Engineer

Together we fight for everyone’s opportunity for a better financial future.

We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.

Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.

Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now

About Benefitfocus:

Benefitfocus, Inc., a Voya company, is a leading provider of cloud-based benefits software solutions for consumers, employers, insurance carriers and brokers. Benefitfocus has served numerous consumers on its platform that consists of an integrated portfolio of products and services enabling clients to shop, enroll, manage and exchange benefits information more efficiently. With a user-friendly interface and consumer-centric design, the Benefitfocus Platform provides one place for consumers to access all their benefits. Benefitfocus solutions support the administration of all types of benefits including core medical, dental, and other voluntary benefits plans as well as wellness programs.

Get to Know the Opportunity:

The Lead Health Plan Solution Engineer serves as a strategic technical advisor and subject matter expert supporting Health Plan sales opportunities throughout the entire revenue cycle. This role partners closely with Sales, Product, Operations, Implementation, and Executive Leadership to design compelling solutions that address health plan business challenges and demonstrate the value of Voya’s products and services.

The Lead Health Plan Solution Engineer combines deep healthcare industry expertise with strong technical and consultative selling skills to support complex opportunities involving enrollment, billing, eligibility, data exchange, quoting, member engagement, and related health plan solutions. This individual acts as a trusted advisor to prospective and existing clients while helping shape solution strategy, product positioning, and go-to-market execution.

• This role is fully remote, with no regular in-office requirements. T ravel up to 30% in support of partner and client engagements.

The Contributions You’ll Make:

• Lead solution strategy and technical sales activities for health plan prospects and strategic client expansion opportunities.

• Partner with internal Strategic Partners teams and external strategic partners to support growth initiatives.

• Conduct discovery sessions to understand client business objectives, operational challenges, technical requirements, and strategic priorities.

• Develop and deliver customized solution demonstrations, presentations, workshops, and executive briefings.

• Translate complex business requirements into practical solution designs and implementation approaches.

• Serve as the primary solution engineering lead for RFPs, RFIs, proof-of-concept engagements, and finalist presentations.

• Provide expert knowledge of software products, capabilities, and implementation methodologies in a fast-paced environment.

• Collaborate closely with Sales Executives to develop effective opportunity strategies.

• Support complex health plan solution discussions involving enrollment, billing, eligibility, quoting, data exchange, member engagement, and related capabilities.

• Travel up to 30% in support of partner and client engagements.

Minimum Knowledge & Experience:

• Bachelor’s degree required.

• 5+ years of experience in healthcare technology, health plan operations, benefits administration, solution engineering, consulting, or related fields.

• 2+ years of experience supporting enterprise-level sales opportunities.

• Demonstrated knowledge of payer and health plan business processes.

• Experience demonstrating complex application functionality and designing customer-specific software solutions for large enterprise opportunities.

• Knowledge of enterprise software technologies including server hardware, networking, web applications, electronic data exchange, and service-oriented architectures.

• Strong understanding of healthcare data flows, integrations, and enterprise applications.

• Experience responding to complex RFPs and developing solution architectures.

• Excellent verbal, written, presentation, and consultative communication skills.

Preferred Knowledge & Experience:

• Experience with enrollment, billing, eligibility, quoting, exchange, or member administration platforms.

• Knowledge of ACA, Medicare, Individual, ASO, and Commercial Group markets.

• Experience supporting digital transformation initiatives within payer organizations.

• Technical understanding of APIs, data integrations, single sign-on (SSO), and enterprise architectures.

• Prior management, mentoring, or team leadership experience.

• Healthcare or benefits industry certifications.

How This Role Aligns to Our Core Four:

At Voya, our Core Four guide how we work, collaborate, and deliver value. In this role, you will support these expectations by applying your healthcare expertise, technical knowledge, and client-focused approach to drive successful outcomes.

• Instill Customer Obsession – Design and position solutions that address health plan business challenges and help clients achieve their strategic, operational, and technology objectives.

• Transform with Automation/AI – Leverage modern technologies, automation capabilities, and data-driven insights to support scalable, efficient, and innovative healthcare solutions.

• Drive Higher Performance Through Our People – Partner closely with sales, product, operations, implementation teams, and strategic partners to develop winning solutions and achieve shared goals.

• Execute on the Fundamentals – Deliver high-quality solution designs, demos, RFP responses, and technical guidance while ensuring alignment with client requirements and business objectives.

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Compensation Pay Disclosure:

Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.

The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya may offer incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.

Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Be Well. Stay Well.

Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.

What We Offer

• Health, dental, vision and life insurance plans
• 401(k) Savings plan – with generous company matching contributions (up to 6%)
• Voya Retirement Plan – employer paid cash balance retirement plan (4%)
• Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
• Paid volunteer time — 40 hours per calendar year

Learn more about Voya benefits (download PDF)

Critical Skills

At Voya, we have identified the following critical skills which are key to success in our culture:

• Customer Focused : Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
• Critical Thinking : Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
• Team Mentality : Partnering effectively to drive our culture and execute on our common goals.
• Business Acumen : Appreciation and understanding of the financial services industry in order to make sound business decisions.
• Learning Agility : Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.

Learn more aboutCritical Skills

Equal Employment Opportunity

Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.

Reasonable Accommodations

Voya is committed to the inclusion of all qualified individuals. As part of this commitment, Voya will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please reference resources for applicants with disabilities.

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