Robot Delivery Specialist

Robot Delivery Specialist

As a Robot Delivery Specialist, you'll be on the front lines of Coco's 24/7 operationhelping prepare, deploy, retrieve, and maintain our delivery robots. Whether you're supporting the early morning rush, an evening handoff, or a late-night recovery, your role is critical to ensuring every robot and delivery runs smoothly.

You'll transport robots to merchant partners, perform basic maintenance, and even complete in-person deliveries when necessary. Your ability to move fast, solve problems, and follow clear procedures will keep the operation running at full speed.

A Day in the Life

• Prepare and transport robots to partner hubs for operational shifts

• Respond to robot retrieval calls and ensure quick turnaround of out-of-service units

• Charge, clean, and perform visual and basic functional checks on all robots

• Complete hand deliveries to customers when robots can't finish a route

• Follow structured SOPs using the Field Ops App to track work and report issues

• Communicate regularly with the central ops and hardware teams

• Maintain professionalism and deliver high-quality service to customers and merchant partners

Key Responsibilities

• Support daily robot launch and takedown across shifts

• Ensure robots are charged, clean, and cosmetically sound

• Perform basic mechanical/electrical checks or troubleshooting

• Provide last-mile support through direct delivery, when needed

• Participate in setup and expansion of robot hubs

• Execute daily tasks assigned via the Field Operations App

• Follow proper protocols, ensure documentation, and escalate issues appropriately

Schedule Options

• Full-Time: 5+ shifts per week, rotating weekends

• Part-Time: 24 shifts per week, flexible hours based on availability

• Shift Coverage needs:

  • Mid Shift: 11:00 AM 7:30 PM

  • PM Shift: 6:00 PM 2:30 AM

  • Overnight Shift: 12:30 AM 9:00 AM

Basic Qualifications

• Valid driver's license

• Comfortable driving pickup trucks or large vans

• Ability to lift 60+ lbs regularly

• Prior work experience in a hands-on, operational, or logistics role

• Proficient with smartphone apps and mobile communication tools

• Flexible availability for a variety of shifts (including holidays/weekends)

• Mechanically inclined (robot/electrical/equipment familiarity a plus but not required)

About the Team

We're a close-knit, high-energy team driven by collaboration and a shared mission. Whether you're working in the field, supporting the backend, or managing a fleet launch, you'll be surrounded by people who take pride in pushing technology forward and delivering excellent service. At Coco, we move fast, work smart, and have fun doing it.