Assistant Manager

Job Description

Job Description

CSC Management is looking for an Assistant Manager in Spokane, WA to join our growing team!

Who We Are:

CSC Management is a privately owned, multi-family property management firm headquartered in Aspen, CO. We own and operate a portfolio of multifamily properties throughout the United States including key markets such as Spokane, Portland, El PAso, Dallas, Santa Fe, Oklahoma City, and Lexington - with close to 5,000 units under management.

Job Summary:

The Assistant Manager is the key to success at our property sites. In this position, you will assist the Community Director with overseeing several rehab and property improvement projects, being responsible for all property operations, and managing and coordinating people, activities, and available resources to maximize occupancy levels and property values. The Assistant Manager will focus primarily on rental collections and leasing.  In essence, you will ensure that the property is running smoothly, that tenants are safe and satisfied, and that all facilities and compliance are in great standing. In addition, you will support and train the support staff and maintenance team to perform their jobs to the fullest potential.

Benefits:

• Hourly Pay Rate: $23.00 - $27.00
• On-going training and development in topics relevant to the Property Management industry
• PTO, including vacation, sick, and personal time off, as well as paid holidays
• Performance Bonus Programs
• 401K & 401K Employer Matching
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account
• Life insurance
• Parental leave

Responsibilities

• Ensure that all rents are collected when due and posted in a timely manner. It is mandatory that all bank deposits are made immediately and deposits are reported to the corporate office on a daily basis.
• Approve and submit all invoices to corporate office for payment
• Conduct all business in accordance with company policies and procedures, Fair Housing, Americans with Disabilities Act, Fair Credit Reporting Act, and all other laws pertaining to apartments
• Ensure that lease files are complete and that completion of leases is being executed properly
• Ensure that the office opens on schedule, is clean, and that model apartments are ready for tours and inspections
• Assist in maintaining records on all aspects of management activity on a daily, weekly and/or monthly basis.
• Communicate all challenges affecting the operation of the property to the Property Manager
• Ensure all calendar activities are conducted in a timely manner to meet required deadlines
• Maintain positive customer service attitude that contributes to a vibrant community
• Perform inspections with residents for all move-in/move-outs
• Review and track all notices to vacate to determine the cause of the move-out
• Initiate and implement policies/procedures to maintain resident communications; e.g., complaints, service requests, etc.
• Physically walk and inspect property on a daily basis; vacant apartments must be walked a minimum of once per week to ensure appropriate temperature settings and security of unit
• Update ‘Make Ready Board’ daily. Coordinate with maintenance and make-ready staff to ensure timely recondition of apartments after move-out
• Report all liability and property incidents to Property Manager immediately.
• Conduct market surveys monthly. Conduct or shop comparables and be aware of neighborhood market conditions
• Maintain awareness of market/industry conditions and trends via trade publications, professional organizations, etc.
• Welcome and show property to prospective new residents. Also, handle incoming phone calls from prospective new residents and complete appropriate paperwork.
• Approve and sign all lease paperwork and addenda
• Complete leasing goals weekly

Minimum Requirements

• 2 years experience assisting management of apartment properties
• Proficient knowledge of Microsoft Office Suite, Google Drive, Entrata
• Knowledge in basic accounting, reading financial statements, and managing budgets

About Us:

We value progressive thinkers who bring diverse experiences and viewpoints to the table. CSC team members are systems thinkers and operational experts. We are performance driven self-starters who embody an entrepreneurial mindset and thrive in being self-directed as well as team-oriented. We enjoy working with a team to build new systems and creatively use existing resources to proactively address issues. We strive for continual improvement and excellence.

CSC is committed to equal employment opportunity. We will not discriminate against employees, or applicants for employment, on any legally-recognized basis including, but not limited to: veteran status, marital status, military status, race, age, gender, religion, sexual orientation or national origin.'

This Company Describes Its Culture as:

• Detail-oriented -- quality and precision-focused
• Aggressive -- competitive and growth-oriented
• Outcome-oriented -- results-focused with strong performance culture
• Team-oriented -- cooperative and collaborative