Coordinator - Spa Office

Primary City/State: Shea Medical Center - 9003 E Shea Blvd Scottsdale, AZ 85260 Category: Administrative Support Shift: Day Department: Essential Touch Spa This position is a full-time, 40 hour a week position working Tuesday-Friday from 9am-6pm and Every Saturday, 9am-3pm What We're Looking For? Excellent customer service experience Why Join Us? Discover what makes HonorHealth a great place to work and grow in your career—watch our video here: Great care starts with great people. (Like you.) At HonorHealth, you’ll find something special. From humble beginnings in 1927 to one of Arizona’s largest nonprofit healthcare systems, our culture is built on warmth and neighborly kindness. Behind every smile is a highly skilled professional with deep expertise and an unwavering dedication to what matters most — caring for the health and well‑being of people and communities across the greater Phoenix area. Responsibilities: JOB SUMMARY The Spa Office Coordinator serves as the first point of contact for all Essential Touch Spa and Boutique customers and promotes a welcoming atmosphere that enhances the quality of service and care standards offered to clients, patients, and family members. In addition, the Spa Coordinator performs a variety of cross-functional clerical and patient support duties to include telephone, registration of patients and clients, scheduling appointments, clerical administrative duties and/or data entry duties specific to the department functions. ESSENTIAL FUNCTIONS Assists with guest service, cashiering and displaying and pricing merchandise, maintaining financial records and provides sales assistance to clients/patients. Performs a variety of scheduling and registration functions such as scheduling clients/patients for initial spa and follow-up appointments, tracks no-shows and cancelations and provides schedules to staff. Prepares and obtains forms for signature and creates electronic record(s) in the software system. Performs and manages registration, contracts and renewal of Breast pumps. Provides patients with the breast pump rental program and fee information, processes the pump rental contracts, provides direction on the use of the parts and pump equipment. Maintains and organizes the rental program contracts, calls and follows up with patients regarding the due date and payment of the Breast pump, cleans and sanitizes returned Breast Pumps. Assist with financial accountabilities such as prepares weekly bank deposit and batch receipts, balances deposit with posted batches, maintains balanced cash drawer, sorts all credit card transactions, scans all batch documents and deposit slips to accounting department and deposits cash and deposit slip to security in a timely manner. Performs other duties as assigned. EDUCATION High School Diploma or GED Required EXPERIENCE 1 year Office, customer service and/or retail experience Required LICENSES AND CERTIFICATIONS We're all in for your career. Expert care from experts who care. At HonorHealth, you’ll find something special. Our culture is built on warmth and neighborly kindness, but behind every smile is a highly skilled professional with deep expertise and unwavering dedication. We’re delivering a healthcare experience that simply feels better through: Nine acute-care hospitals Over 200 primary, specialty and urgent care centers More than 17,000 team members and 4,000 medical staff Since 1927, we’ve been focused on doing what matters most — caring for people and communities across the greater Phoenix area. From humble beginnings to one of Arizona’s largest nonprofit healthcare systems, we’re just as driven as we were a century ago. Come join us and go all in for your career. Helpful links. Benefits. Career site. Culture. Hiring Process. Locations. HonorHealth.com Join our talent community here! Stay connected with HonorHealth careers: Get updates on hiring events Be the first to know about new roles Connect with our recruiters IMPORTANT: HonorHealth is committed to providing an excellent candidate experience for candidates interested in our job opportunities. We also care about the online safety of our job seekers. Please note the following: HonorHealth employee emails come from HonorHealth (i.e View email address on click.appcast.io) not a generic email address, such as gmail or yahoo. If you are suspicious of a job posting, or if you receive any email from an HonorHealth employee that you believe to be fictitious, please contact us View email address on click.appcast.io. HonorHealth does not use Google Hangouts to conduct interviews or conversations. HonorHealth will not ask you to provide any personal information (i.e. drivers license, bank account, credit card information, passwords, social security number) outside of our Applicant Tracking Software before a job offer is extended. If you believe that HonorHealth has violated your civil rights or believe you have experienced discrimination, please click the link to obtain information on your rights to file a complaint. For more information, please click here. #J-18808-Ljbffr 30 Shea Medical Center