Health Information Technology Coordinator

Position Title:
Health Information Technology Coordinator

Time Type:
Full time

Position Summary and Qualifications:
The Health Information Technology (HIT) Coordinator provides dedicated technical support and training to Student Health Center personnel and contracted healthcare partners, such as the Main Line Health providers. This role is responsible for the management of Electronic Medical Records (EMR), including auditing incoming student health documentation, maintaining data accuracy within the university's Banner system, and managing student communications. The position requires specialized proficiency in health information systems, with a focus on PyraMED and Banner.

This position requires on-site work at the Hawk Hill campus.

Essential Duties and Responsibilities: (include but are not limited to)

• Manage the health records, reviewing and recording health evaluation forms; maintaining files stored in electronic systems (e.g., Banner, PyraMED); and complying with the record retention and destruction policy.
• Manages electronic data for student health insurance (SHIP).
• Develop and manage the University's New Student Health Requirement policies & procedures with clinical guidance from the director.
• Assist the Director with coordinating the student health insurance process including assisting with setting up deadlines and emails, managing errors, and communicating with students, parents, and other key stakeholders.
• Update and maintain the Student Health Center website and online forms.
• Manage the Student Health Portal.
• Manage the payment portal (Marketplace).
• Perform ongoing QA and implement corrective strategies as approved by the director to ensure workflow efficiency (clinical and administrative) and compliance with university, state, and federal regulations.
• Assist with onboarding and training for healthcare providers and administrative staff on EMR (PyraMED), SHC specific protocols.
• Assist in IT project development and implementation that improves patient and staff experience.
• Provide training for patients in the use of IT health products and tools
• Provide training and support to staff and providers in the use of network, business applications and (Electronic Medical Records) EMR
• Maintain relationship with 3rd party IT vendors (i.e. PyraMED)
• Assist in troubleshooting and testing of EHR application
• Assist in development and maintenance of EHR functions such as template building, pharmacy maintenance, and portal messaging
• Develop training materials, policies, and procedures for health care information systems and applications
• Utilize tools effectively to develop training curriculum
• Identify and develop training methods to support the growth and changing needs of the organization
• Identifies and recommends continuous improvement opportunities in the use and application of health care technology
• Evaluates patient feedback and identifies options to support patient communication, engagement and satisfaction
• Optimizes patient and staff engagement and satisfaction through the effective use of technology
• Developing project requests for PyraMED and IT teams to support implementation efforts.
• Assisting in designing the architecture for automated immunization compliance programs within PyraMED.
• Creating and maintaining SQL, CSS, and HTML code in PyraMED's 'backend' to support system functionality and automation.

Minimum Qualifications: (Education/Training and Experience)
Required:

• Bachelor's degree
• Minimum of 3-5 years IT experience

Pay Transparency:

The estimated pay range for this position is $23.00-$25.00 per hour. The offered rate of pay will be commensurate with work experience and educational background.

Notice to Out of State Applicants:

Saint Joseph's University may only consider applicants from Pennsylvania, New Jersey, New York (not including New York City zip codes), and Delaware (Delaware residents must regularly be present for over 50% of work time on an SJU campus). If an employee must relocate to meet these conditions, financial assistance may be available but is not guaranteed.


Saint Joseph's University is a private, Catholic, Jesuit institution and we expect members of our community to be knowledgeable about - and to make a positive contribution to - our mission. Saint Joseph's University is an equal opportunity employer that seeks to recruit, develop and retain a talented and diverse workforce. The University is committed to the diversity of its faculty and staff so that our students, our disciplines and our community as a whole can benefit from the multiple perspectives it offers. The University seeks qualified candidates who share our commitment to equity, diversity and inclusion. EOE

Saint Joseph's University prohibits discrimination on the basis of sex in its programs and activities, including admission and employment, in accordance with Title IX of the Education Amendments of 1972. The Title IX Coordinator is responsible for overseeing compliance with Title IX and other civil rights laws and regulations. To contact the Title IX Coordinator, e-mail View email address on click.appcast.io, visit Campion Student Center suite 243, or call View phone number on click.appcast.io. To learn more about the University's Title IX policies, the process for filing a report or formal complaint of sex discrimination, sexual harassment, or other form of sexual misconduct, and the University's response to reports and/or formal complaints, please visit Inquiries may also be directed to the Federal agency responsible for enforcing Title IX, the U.S. Department of Education Office for Civil Rights.

Applicant Information & Disclosures

Please review this article of important information pertaining (but not limited) to: Background checks, the Form I-9, Equal Opportunity Employment (EOE), and Title IX.

Pay Transparency & Benefits Overview

Read more about the university's approach to pay and benefits transparency.