Mitarbeiter im Servicecenter (m/w/d)
karriere.at
Servicecenter Mitarbeiter
Seit 1905 leben wir bei der Debeka den Grundsatz "Das Freinander zhlt". Heute gehren wir zu den Top Five der Versicherungs- und Bausparbranche in Deutschland und sichern dank unserer 16.000 Mitarbeitenden die Zukunft von ber 7,5 Millionen Menschen.
Als Mitarbeiter im Servicecenter sind Sie Teil eines mehrkpfigen Teams am Standort Kln und haben die Mglichkeit, direkt mit unseren Mitgliedern zu kommunizieren und ihnen bei ihren Anliegen zu helfen. In Ihrer Rolle tragen Sie entscheidend dazu bei, dass unsere Mitglieder ein positives Serviceerlebnis haben. Durch Ihren Einsatz klren Sie die Fragen und Anliegen fallabschlieend, fachkompetent und empathisch.
Auch wenn die Stelle vorerst auf ein Jahr befristet ist, sind wir an einer langfristigen Zusammenarbeit interessiert.
Ihr Beitrag fr das WIR
- Entgegennahme von Telefongesprchen zu den Themen Kranken- und Pflegeversicherung
- mglichst abschlieende Bearbeitung der Anfragen
Das wnschen wir uns
- Ausbildung zum/zur Kaufmann/-frau fr Versicherungen und Finanzen/Versicherungskaufmann/-frau mit gutem Abschluss
- mglichst bereits Erfahrungen im Auendienst oder im Service-Center
- starke Kundenorientierung
- Kontaktstrke und gute Ausdrucksfhigkeit
- hohe Konzentrationsfhigkeit und Belastbarkeit
- Spa im Umgang mit Menschen
- Teamfhigkeit
- hohe Flexibilitt und Einsatzbereitschaft
Das bieten wir Ihnen
- Work-Life-Balance: Flexible Arbeitszeiten, 38-Stunden-Woche, 30 Urlaubstage, Heiligabend und Silvester ganztgig arbeitsfrei, Homeoffice-Mglichkeit (aktuell bis zu 80 % Homeoffice mglich) und Ausgleich jeder berstunde ab der ersten Minute
- Onboarding und Weiterbildung: Vielfltige Lernangebote unserer Debeka-Akademie, Bezuschussung externer Fort- und Weiterbildungen, umfassende Einarbeitung sowie regelmige "Brain Snacks"
- attraktive Vergtung: 14 Monatsgehlter und vermgenswirksame Leistungen
- Sport & Gesundheit: betriebliche Krankenversicherung, Sportangebote, Leistungen zur Frderung mentaler Gesundheit sowie Gesundheitstage
- weitere Benefits: Jobrad, Zuschuss zum Deutschlandticket, Vergnstigungen fr Mitarbeitende, Firmenevents und vieles mehr
Vacancy posted 16 hours ago
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$15 per hour
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