Casualty Claims Supervisor - AgriBusiness

Claims Supervisor

Be here. Be great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.

At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.

This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.

Running a farm or ranch has always involved a lot of risks. But these days, rapid changes in the industry are raising the stakes. Advanced technologies and new environmental concerns are pushing farming and ranching in new directions. But no matter how much things change, one thing never will: Great American's AgriBusiness Division's commitment to keeping farmers and ranchers strong with effective insurance coverage.

The AgriBusiness Division has been helping farmers and ranchers manage the uncertainties of doing business as far back as 1886. Today, the division provides coverage for full-time farms, ranches, and other agricultural operations in 44 states. The farm products can cover businesses that range from fruit and vegetable farms to livestock operations and the equine farm products cover a wide range of risks ranging from monoline property and liability, care custody or control to umbrella and auto.

We are looking for a Claims Supervisor to join our AgriBusiness division in our Cincinnati, OH office. Training will be fully in person, with the opportunity to work a hybrid schedule after training is completed.

Essential Job Functions and Responsibilities

• Coordinates the daily operations of the Claims team, ensuring efficient workflow and productivity.
• Manages litigation handling.
• Supervises the investigation of liability claims to confirm coverage and to determine liability, compensability and damages.
• Reviews and approves appropriate claim settlements/reserves within prescribed authority.
• Advises team members on handling claim files and extends settlement authority as needed after thorough review.
• May set reserves and provide recommendations or reports for Corporate Claims or senior management.
• Responsible for overseeing team priorities and coordinating daily tasks.
• May occasionally perform tasks alongside direct reports.
• Operates under policies and procedures with limited oversight.
• Responsible for performance and coaching of staff and has a participatory role in decisions regarding talent selection, development, and performance management.
• Performs other duties as assigned.

Job Requirements

• Bachelor's Degree in Business Administration, Risk Management and Insurance, Finance, or a related field or equivalent experience.
• Generally, a minimum of 5 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
• Coverage and Farm claims experience is a plus.
• Typically manages 2 or more reports.
• Provides training to new members of the team.
• Exhibits exceptional analytical, negotiation, and problem-solving abilities.
• Ensures the team is knowledgeable of insurance policies, coverage, and claims procedures, and stays updated on industry laws and regulations.

Business Unit: AgriBusiness

Benefits: We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.

Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at

*Excludes seasonal employees and interns.